Destanie Patton

I work from home, for Teleperformance, my project is in relation with a Client whom is a nationwide corporate bank
My job is to investigate calls that were pre-recorded at the bank, evaluate the information given by the client and corporate
There are a ton of semantics to my job! I’d be willing to elaborate1 on1, out of respect of the privacy of our client!

• Created detailed reports summarizing key findings
• Collected and analyzed data

Fulfilling the position of “designated hitter” at Walgreens means to be the one employee who can consummate (almost) every role with in the store. My duties included Handling pharmacy technician responsibilities, working at the register, operating the photo department, Stocking and maintaining the floor, Updating and placing designated pull and quarantine items (expired product) in the holding area, as needed.

• Greeted customers and answered any questions they had about the store's products and services.
• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
• Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
• Stocked shelves with merchandise when needed.
• Answered customer inquiries regarding store policies and procedures.
• Assisted customers over the phone regarding store operations, product information and order placement.

My responsibilities with ATP marketing as a customer service representative included addressing customer inquiries related to their Health Insurance coverage, documenting the details of each call, and making outbound calls as necessary

• Answered customer inquiries and provided accurate information regarding products and services.
• Provided excellent customer service to resolve customer complaints in a timely manner.
• Gathered customer feedback through surveys and used the data to improve customer service.
• Maintained detailed records of customer interactions, transactions and comments for future reference.
• Performed administrative tasks such as filing paperwork, updating databases and generating reports.
• Resolved complex problems by working with other departments to provide solutions that meet customer needs.

• Greeted customers and provided menus.
• Assisted in seating guests at tables or booths.
• Communicated daily specials to customers.
• Prepared checks accurately and processed payments promptly.
• Maintained a clean work station by restocking supplies, wiping down counters.
• Enforced safety guidelines for employees and patrons of the restaurant.
• Provided excellent customer service by addressing any complaints or concerns promptly.

• Assisted customers with product selection and ordering process.
• Provided customer service support to ensure satisfaction.
• Received, processed, and stocked merchandise in accordance with store policies.
• Organized inventory shelves for easy access and maintenance of stock levels.
• Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
• Operated cash registers to process payments from customers.
• Maintained a clean and organized work area throughout shift.
• Collaborated with team members to maximize productivity and efficiency.