Destiní Jackson-Oates
Charleston,SC
Summary
Organized and detail-oriented individual with proven ability to effectively manage and motivate student learning. Collaborates with fellow professionals to promote stimulating learning environment.
Overview
5
5
years of professional experience
Work History
Substitute Teacher
Kelly Educational Services
10.2024 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Customer Experience Associate
AAFES Exchange
05.2024 - 10.2024
- Looked for additional ways to expand products to customers by upselling new products and services.
- Employed active listening skills to accurately understand customer concerns and address them effectively.
- Collaborated with team members to develop effective strategies for enhancing the overall customer experience.
- Assisted in training new employees on company policies, procedures, and best practices for delivering exceptional service.
Senior Sales Associate
Music & Arts
04.2021 - 10.2023
- Met or exceeded sales objectives on consistent basis to drive company growth.
- Trained, coached, and mentored new sales associates for maximum performance.
- Analyzed sales performance data to identify areas of opportunity and develop targeted strategies for improvement.
- Cultivated a positive work environment that fostered collaboration among team members while also encouraging individual achievement goals.
Receptionist
Boxwell Real Estate
04.2020 - 01.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Bachelor of Arts - General Music With A Minor in English & Literature
Fayetteville State University
Fayetteville, NC05-2024
High School Diploma -
E. E. Smith High School
Fayetteville, NC06-2018
Skills
- Experience Optimization
- Teamwork and Collaboration
- Reliable Task Prioritization
- Cooperative and Positive Attitude
- Adaptable to fast-paced environments
Timeline
Substitute Teacher
Kelly Educational Services
10.2024 - Current
Customer Experience Associate
AAFES Exchange
05.2024 - 10.2024
Senior Sales Associate
Music & Arts
04.2021 - 10.2023
Receptionist
Boxwell Real Estate
04.2020 - 01.2021
Bachelor of Arts - General Music With A Minor in English & Literature
Fayetteville State University
High School Diploma -
E. E. Smith High School