Destine Auguster
Customer Servie
Detroit,MI
Summary
Enthusiastic individual with proven customer service and relationship-building skills gained during five years of experience in customer service settings. Proficient in operating registers, processing payments and maintaining store security. Highly organized, responsible and resourceful.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
Cashier Team Lead
Greenfield Market
Detroit, Michigan
09.2021 - Current
- Monitored areas for security issues and safety hazards.
- Quickly and accurately counted drawers at start and end of each shift.
- Helped customers complete purchases, locate items and join reward programs.
- Performed store opening, closing and shift-change actions and kept accurate shift-change logs.
- Communicated with customers and team members to solve problems.
- Trained team members on cash register operation and cash handling.
Operator
Mayco International
Sterling Heights, MI
05.2016 - 07.2018
- Inspected machine parts with measuring tools.
- Set up machines to start production cycles and controlled machine settings.
- Fed raw materials into machines.
- Maintained organized work area by cleaning and removing hazards.
- Inspected finished products for quality and adherence to customer specifications.
Assembly Line Worker
Coplast
Sterling Heights, MI
05.2016 - 10.2016
- Checked position and alignment of each component to prevent errors and minimize materials waste.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Performed hand-finishing of final products after assembling component parts for items.
Customer Service Cashier
Five Guys
Warren, MI
05.2015 - 06.2016
- Resolved customer complaints and maintained clean and tidy checkout area.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Maintained reports of transactions and greeted customers when entering and leaving establishment.
- Counted money in drawers at beginning and end of each shift.
Education
High School Diploma -
Lincoln High School
Warren, MI 02.2014 - 06.2016
Skills
Money handling
Interpersonal ability
Time management strength
Multi-tasking skill
Cashier training
Timeline
Cashier Team Lead
Greenfield Market
09.2021 - Current
Operator
Mayco International
05.2016 - 07.2018
Assembly Line Worker
Coplast
05.2016 - 10.2016
Customer Service Cashier
Five Guys
05.2015 - 06.2016
High School Diploma -
Lincoln High School
02.2014 - 06.2016