Destine Faske

• Manage patient scheduling and appointment coordination.

• Answer and direct multi-line phone calls while providing exceptional customer service.

• Verify insurance benefits and assist patients with treatment planning and financial arrangements.

• Maintain accurate patient records and ensure HIPAA compliance.

• Process payments and handle daily office administrative tasks.

• Coordinate communication between patients, providers, and staff.

• Assist in maintaining efficient daily office operations.

• Maintain a professional and welcoming environment for patients and visitors.

• Handle confidential information with discretion and accuracy.

• Managed patient check-ins and appointments efficiently.
• Assisted with handling incoming calls and directing inquiries appropriately.
• Maintained organized front desk area for optimal workflow.
• Processed patient paperwork and verified insurance information accurately.