Destin'e Jones
District Heights,MD
Summary
Proven track record in enhancing customer experiences and boosting loyalty, demonstrated during my tenure at Zeffert & Gold Catering. Skilled in cash handling accuracy and exceptional customer service, I excel in fast-paced environments, ensuring operational excellence. My outgoing personality and problem-solving abilities have significantly increased referrals, showcasing my commitment to excellence and team collaboration.
Overview
5
5
years of professional experience
Work History
Server
Zeffert & Gold Catering
09.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals.
Cashier
Sumo Hibachi And Wings
04.2019 - 05.2022
- Greeted customers entering restaurant and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Arts - Social Work And Sociology
University of Maryland - Baltimore County
Baltimore, MD05.2026
High School Diploma -
Frederick Douglass High School
Upper Marlboro, MD05.2022
Skills
- Exceptional customer service
- Supply Restocking
- Time Management
- Multi-tasking strength
- Problem-Solving
- Reliable and punctual
- Outgoing Personality
- Flexible Schedule
- Cash Register Operation
- Cash Handling Accuracy
- Store Opening and Closing
Timeline
Server
Zeffert & Gold Catering
09.2023 - Current
Cashier
Sumo Hibachi And Wings
04.2019 - 05.2022
Bachelor of Arts - Social Work And Sociology
University of Maryland - Baltimore County
High School Diploma -
Frederick Douglass High School
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