Summary
Overview
Work History
Education
Skills
Timeline
Generic

Destinee Day

Franklinton,LA

Summary


Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Track record of maintaining high customer satisfaction and fostering loyalty.

Overview

8
8
years of professional experience

Work History

Insurance Agent

Aflac
11.2023 - Current
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Developed comprehensive knowledge of various insurance products, enabling effective recommendations for clients'' unique situations.
  • Generated new business opportunities via targeted marketing campaigns, resulting in increased lead generation and conversion rates.

Personal Care Assistant

A First Name Basis
11.2023 - 03.2025
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.

Physical Therapy Technician

Team Rehabilitation
08.2022 - 01.2023
  • Prepared for upcoming patients' treatments by cleaning machines, equipment and rooms
  • Monitored patient safety during treatments by diligently observing their movements and adjusting equipment settings accordingly.
  • Assisted with reception duties like scheduling patients and completing follow up calls.
  • Educated patients on proper exercise techniques and home care routines, promoting long-term health and injury prevention.

Server

Fin & Feathers Restaurant
07.2021 - 08.2022
  • Trained new servers in company policies, guest service standards and best practices
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.

Study Abroad Office Assistant

Xavier University of LA
09.2017 - 05.2019
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.

Education

Certificate - Cosmetology

Aveda Institute
Covington, LA
06-2026

Certificate - Phlebotomy

Mississippi Gulf Coast Community College
Perkinston, MS
05-2024

No Degree - Biology

Xavier University of Louisiana
New Orleans, LA
05-2022

Diploma - undefined

Marietta High School
Marietta, Georgia
05.2017

Skills

  • Time Management
  • Customer service
  • Dedicated team player
  • Relationship building
  • CPR certified
  • Direct patient care
  • Problem-solving

Timeline

Insurance Agent

Aflac
11.2023 - Current

Personal Care Assistant

A First Name Basis
11.2023 - 03.2025

Physical Therapy Technician

Team Rehabilitation
08.2022 - 01.2023

Server

Fin & Feathers Restaurant
07.2021 - 08.2022

Study Abroad Office Assistant

Xavier University of LA
09.2017 - 05.2019

Diploma - undefined

Marietta High School

Certificate - Cosmetology

Aveda Institute

Certificate - Phlebotomy

Mississippi Gulf Coast Community College

No Degree - Biology

Xavier University of Louisiana

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