Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Destinee Johnson

Mount Rogers Community Services
Wytheville,VA
1
Certification
6
years of professional experience

Experienced behavioral health professional with expertise in crisis intervention, risk assessment, emergency response coordination and community resource management. Proven ability to effectively manage high stress situations, assess risk, and develop comprehensive plans that promote individual and community safety. Skilled in connecting individuals and families with appropriate community resources, facilitating referrals, and coordinating care across healthcare, behavioral health and social services. Demonstrates a strong commitment to supporting vulnerable populations and strengthening community resilience through proactive planning and resource coordination. Seeking to leverage skills and experience to transition into a new role and expand professional growth within a different position or field.

Work History

Mobile Crisis Counselor

2 Years 10 Months
Mount Rogers Community Services | 08.2023 - Current
  • Conducted crisis assessments to evaluate risk, determine appropriate referrals and facilitate linkage to higher levels of care when clinically indicated to ensure client safety.
  • Facilitated communication between clients and service providers to ensure seamless support access.
  • Provided emotional support and guidance to clients experiencing acute mental health crises, fostering stabilization.
  • Reduced hospitalization rates by conducting thorough risk assessments and implementing appropriate safety plans for clients in crisis.
  • Strengthened relationships between service providers by collaborating with hospitals, law enforcement agencies, schools, and other community partners in the interest of client wellbeing.

Recovery Coach

11 Months
Mount Rogers Community Services | 09.2022 - 08.2023
  • Facilitated psychoeducational and recovery focused groups daily, covering topics such as relapse preventions, coping skills, emotional regulation, stress management, communication and recovery planning.
  • Provided support and recovery coaching to individuals experiencing substance use and co-occurring mental health challenges, promoting hope, motivation and engagement in treatment.
  • Conducted intake screenings, monitored client progress and communicated concerns regarding withdrawal symptoms, safety risks, or changes in mental status to the treatment team.
  • Assisted individuals in developing individualized recovery goals and discharge plans, including linkage to outpatient treatment, community resources, support groups, housing, and other recovery supports.
  • Maintained accurate documentation of group participation, client interactions, and treatment progress while collaborating with multidisciplinary staff to support stabilization and successful transitions to ongoing care.

Support Coordinator ID/DD

1 Year 9 Months
Mount Rogers Community Services | 12.2020 - 09.2022
  • Coordinated and monitored individualized service plans to ensure the needs, goals and preferences of individuals with intellectual and developmental disabilities were addressed and supported.
  • Conducted regular assessments and maintained ongoing contact with individuals, families and service providers to evaluate service effectiveness and identify emerging needs.
  • Connected individuals and families with community resources, benefits, healthcare services, educational supports and other programs to promote independence and quality of life.
  • Collaborated with interdisciplinary teams, caregivers and community partners to coordinate care, address barriers to services, and support health, safety, and overall well being.
  • Facilitated community integration by helping individuals build meaningful social connections, participate in community activities, and access opportunities that foster inclusion, independence, and engagement with peers who share similar interests and experiences.

Education

Master of Education - Human Development And Counseling

Lindsey Wilson College | Columbia, KY | 07-2023

Bachelor of Arts - Human Services And Counseling

Lindsey Wilson College | Columbia, KY | 12-2018

Associate of Arts And Sciences - General Studies - Specialization in Human Services

Wytheville Community College | Wytheville, VA

Skills

Crisis Intervention
Risk Assessment and Safety Planning
Trauma-Informed Care
Community Resource Coordination
Conflict Resolution

Certification

Critical Incident Stress Management- CISM teams utilize a structured process designed to mitigate the psychological impact of critical incidents (ex. mass casualty events, line-of-duty deaths, or severe accidents) and accelerate the recovery process

Timeline

Mobile Crisis Counselor

Mount Rogers Community Services
08.2023 - CurrentRead More

Recovery Coach

Mount Rogers Community Services
09.2022 - 08.2023Read More

Support Coordinator ID/DD

Mount Rogers Community Services
12.2020 - 09.2022Read More

Lindsey Wilson College

Master of Education from Human Development And Counseling
Read More

Lindsey Wilson College

Bachelor of Arts from Human Services And Counseling
Read More

Wytheville Community College

Associate of Arts And Sciences from General Studies - Specialization in Human Services
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Destinee Johnson