Experienced with conducting comprehensive dental cleanings and oral health assessments. Utilizes advanced techniques in periodontal therapy to ensure optimal patient care. Strong understanding of patient education and preventive measures to maintain long-term oral health.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Receptionist, Insurance Specialist
The Austin Dentist | Matt Horne, DDS |
07.2023 - 08.2023
Professionally and warmly greeted and checked patients in.
Checked patients out and processed payments.
Sent patient claims and pre-determinations.
Answered phones calls and checked office emails.
Scheduled patients for all types of appointments.
Called insurance companies to get patient benefit breakdowns.
Input treatment plans and educated patients about their plan of care.
Input insurance claim payments and reviewed/reprocessed claim denials.
Receptionist, Insurance Specialist
Northwest Dental Associates
11.2019 - 06.2023
Professionally and warmly greeted and checked patients in.
Checked patients out and processed payments.
Sent patient claims and pre-determinations.
Answered phones calls and checked office emails.
Scheduled patients for all types of appointments.
Called insurance companies to get patient benefit breakdowns.
Input treatment plans and educated patients about their plan of care.
Input insurance claim payments and reviewed/reprocessed claim denials.
Basic set up and breaking down of operatories; Sterilized dental equipment.
Recorded patient vitals and assisted chair side.
Production Specialist
Caterpillar
02.2019 - 10.2019
Met all customer demands in a timely fashion.
Hand painted interior aspect of excavator parts.
Prepared defective excavator parts for repair.
Trained new team members in the paint department.
Education
Associate of Applied Science - Dental Hygiene
Coastal Bend College
Beeville, TX
05-2025
Pre-Requisites For Dental Hygiene School
Austin Community College
Austin, TX
High School Diploma -
Victoria East High School
Victoria, TX
06.2016
Skills
Lifetime Learner
Team-Oriented
Excellent Communication Skills
Strong Leadership and Organizational Skills
Detail-Oriented
Great Customer Service and People Skills
Positive Attitude
Extremely Reliable and Adaptable
Strong Work Ethic
Extensive Knowledge of Dental Insurance, Charting, and Terminology
Proficient in all types of Dental Cleanings and Educating of Patients
Proficient in Mogo, Eaglesoft, and Axium Ascend Dental Softwares
Certification
Monitoring of Nitrous Oxide Sedation Certification for Dental Hygienist.
CPR/AED Certification - American Heart Association.
Timeline
Receptionist, Insurance Specialist
The Austin Dentist | Matt Horne, DDS |
07.2023 - 08.2023
Receptionist, Insurance Specialist
Northwest Dental Associates
11.2019 - 06.2023
Production Specialist
Caterpillar
02.2019 - 10.2019
Associate of Applied Science - Dental Hygiene
Coastal Bend College
Pre-Requisites For Dental Hygiene School
Austin Community College
High School Diploma -
Victoria East High School
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