Summary
Overview
Work History
Education
Skills
Timeline
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Destinee  Lubecki

Destinee Lubecki

BUFFALO,NY

Summary

Caring, Dependable and people focused professional with experience in both veterinary medication and hospitality. My years in the veterinary field have taught me patience, compassion and the value of creating genuine connections with clients and coworkers.. Over the years many of those relationships have grown into lasting friendships and a strong sense of community. My experience in waitressing has taught me how to multitask, stay organized in a busy environment and connect with people from all walks of life. Both experiences have helped me grow my skills in scheduling, time management, customer service, communication and problem solving, while reminding me how important it is to simply be kind, understand and genuine with the people I encounter everyday.

Overview

12
12
years of professional experience

Work History

Veterinary Hospital Manager

VCA Blue Cross Animal Hospital
Amherst, NY
03.2017 - Current
  • Led and developed veterinary, technical, and administrative teams, including hiring, performance management, discipline, and termination decisions.
  • Managed daily hospital operations, ensuring accurate medical records, safety compliance, and effective client communication.
  • Reviewed monthly financial reports, managed expenses, prepared annual budgets, and monitored capital expenditures.
  • Implemented marketing, sales, and client-retention strategies to support hospital growth and profitability.
  • Built strong relationships with clients, community partners, and veterinary professionals while promoting excellent customer service.
  • Supported the development of operational policies, goals, and strategic plans to improve efficiency and profitability.
  • 7 years of medical inventory ordering
  • 7 years of employee scheduling

Service Waitress

Rileys Street Station
East Aurora, NY
05.2025 - Current
  • Managed multiple tables efficiently during peak hours, maintaining high service quality.
  • Provided exceptional customer service, ensuring positive dining experiences for guests.
  • Collaborated with kitchen staff to synchronize food delivery and presentation standards.
  • Trained new staff on menu items, service protocols, and customer interaction techniques.
  • Resolved customer inquiries and complaints promptly, enhancing satisfaction and loyalty.

Service Waitress

Forestview Resturant
Depew, NY
01.2015 - 06.2023

Education

GED -

West Seneca East Senior High School
West Seneca, NY
01-2014

Skills

  • Guest satisfaction
  • Conflict resolution
  • Interpersonal communication
  • Relationship building
  • Team leadership
  • Time management
  • Detail oriented and organized
  • Self-sufficient
  • Reliability and punctuality
  • Memory retention
  • Patient care standards
  • Employee training

Timeline

Service Waitress

Rileys Street Station
05.2025 - Current

Veterinary Hospital Manager

VCA Blue Cross Animal Hospital
03.2017 - Current

Service Waitress

Forestview Resturant
01.2015 - 06.2023

GED -

West Seneca East Senior High School