Destinee Lyons
Metairie,LA
Summary
Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walgreens
01.2016 - 11.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Inpatient Certified Pharmacy Technician
Thibodaux Regional Health System
03.2018 - 06.2022
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Counted, measured, and compounded medications following standard procedures.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Counted, measured and compounded medications following standard procedures.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Entered and processed patients' prescriptions into internal system.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Developed and implemented improvements to pharmacy organization system.
- Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
Patient Care Technician
Home Care PCA LLC
06.2019 - 03.2022
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Maintained clean and safe environment to promote patient safety and comfort.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Education
Associate Degree in Nursing - Nursing
Healthcare Training Institute - Kenner
Kenner, LA03.2025
High School Diploma -
H.L. Bourgeois High School
05.2014
Skills
- Active Listening
- Critical Thinking
- Checking Patient Details
- Communications Strategies
- Effective Working Relationships
- Reading Comprehension
- Treatment Room Sanitation
- Patient Safety
- Assisting with Daily Living
- Vitals Documentation
- Patient Care and Monitoring
- Infection Control Standards
Certification
- CPhT - Certified Pharmacy Technician
Languages
Spanish
Limited Working
Timeline
Patient Care Technician
Home Care PCA LLC
06.2019 - 03.2022
Inpatient Certified Pharmacy Technician
Thibodaux Regional Health System
03.2018 - 06.2022
Pharmacy Technician
Walgreens
01.2016 - 11.2022
Associate Degree in Nursing - Nursing
Healthcare Training Institute - Kenner
High School Diploma -
H.L. Bourgeois High School