Summary
Overview
Work History
Education
Skills
Timeline
Generic

Destinee Mason

Petersburg,VA

Summary

To obtain a career where ill be able to enhance "my current skills and learn new things to excel at a great company and take "my career to the next level Authorized to work in the US for any employer... Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

19
19
years of professional experience

Work History

Housekeeper

Peopleready
Jacksonville, FL
  • Responsible for cleaning...
  • Established welcoming environment 100%
  • Reporting any safety hazards to homeowner or manager in charge.
  • Must complete tasks like vacuuming, sweeping, emptying trash cans, dusting shelves, cleaning windows, and mopping floors. Some Housekeepers change linens, wash dishes, and do light ironing and laundry.
  • Verified cleanliness and organization of storage areas and carts
  • Completed laundry services with special attention to care instructions for hand-washing and dry cleaning

Teacher

Christian academy
Jacksonville, FL
04.2015 - 08.2022
  • Instructs children in activities designed to promote social, physical, and intellectual growth needed for primary school in preschool, day care center, or other child development facility
  • Plans individual and group activities to stimulate growth in language, social, and motor skills, such as learning to listen to instructions, playing with others, and using play equipment
  • Helps children remove outer garments
  • Organizes and participates in games, reads to children, and teaches them simple painting, drawing, handwork, songs, and similar activities
  • Directs children in eating, resting, and toileting
  • Helps children develop habits of caring for own clothing and picking up and putting away toys and books
  • Maintains discipline 100%

Customer Service Representative

Xfinity Center
01.2019 - 12.2021
  • Promotes and sells services then enters and confirms sales
  • Promotes Comcast products and services and makes recommendations that meet customer needs
  • Maintains composure in stressful situations and manages or diffuses angry/upset customers.

CNA - Certified Nursing Assistant

UF Health Shands Hospital
Jacksonville, FL
02.2019 - 11.2021
  • Feed, bathe, and dress patients
  • Take patient vital signs
  • Serve meals, make beds, and keep rooms clean
  • Set up medical equipment and assist with some medical procedures
  • Answer calls for help and observe changes in a patient's condition or behavior.

Customer Service Representative

DialAmerica
01.2017 - 11.2019
  • Answering customer requests or inquiries concerning services, products, billing, etc
  • Delivering superior service identifying and resolving customers’ issues using problem-solving skills
  • Building a positive rapport across a variety of personality types
  • Continually maintaining a working knowledge of our clients’ products, services and promotions
  • Putting the customer first and remaining polite and professional at all times
  • Documenting all customer information, communications and sales in CRM system

Housekeeper

Country Inns & Suites
Petersburg, VA
07.2016 - 12.2017
  • Light cleaning in the living areas
  • This includes dusting, vacuuming,..
  • Cleaning the bathrooms, including mirrors, toilets, showers and baths
  • Cleaning the kitchen, including wiping down appliances, counters, sinks and cabinet doors
  • Washing and drying dishes and putting them away.

Customer Service Representative/Cashier/Stocker

Harveys Supermarkets
Jacksonville, FL
01.2014 - 09.2015

Education

Associate's degree -

SALTech

Skills

Customer Service

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Timeline

CNA - Certified Nursing Assistant

UF Health Shands Hospital
02.2019 - 11.2021

Customer Service Representative

Xfinity Center
01.2019 - 12.2021

Customer Service Representative

DialAmerica
01.2017 - 11.2019

Housekeeper

Country Inns & Suites
07.2016 - 12.2017

Teacher

Christian academy
04.2015 - 08.2022

Customer Service Representative/Cashier/Stocker

Harveys Supermarkets
01.2014 - 09.2015

Housekeeper

Peopleready

Associate's degree -

SALTech

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Destinee Mason