Summary
Overview
Work History
Education
Skills
Timeline
Generic

Destinee Z. Bailey

Houston

Summary

Results-driven professional with a strong history of aligning operational practices with organizational objectives. Demonstrates advanced technical skills in software and applications. Proven ability to manage high-pressure situations while enhancing brand visibility. Delivers consistent results through efficient and organized work habits.

Overview

7
7
years of professional experience

Work History

Bartender/ Assistant Manager

Moca HTX
Houston
07.2024 - Current
  • Hired, coached, and mentored staff to improve sales performance and ensure compliance with health and safety regulations.
  • Cultivated strong relationships with new customers to increase recurring patronage while delivering exceptional service standards.
  • Implemented innovative 'Cocktail of the Month' campaign, resulting in a 3% increase in monthly revenue.

Customer Service Agent

Mbeez Multiservices, LLC
Houston
05.2018 - 07.2024
  • Identified and recommended optimal products and services by analyzing customer needs.
  • Maintained detailed records of customer interactions and transactions for seamless follow-up.
  • Demonstrated exceptional communication expertise in all client engagements.
  • Guaranteed precise data management across all tasks to ensure reliability.
  • Leveraged comprehensive knowledge of company offerings to resolve challenges effectively.

Lab Tech Assistant

World Energy
04.2020 - 03.2021
  • Conducted routine tests on energy samples in compliance with safety protocols.
  • Maintained laboratory equipment, ensuring accurate calibration and optimal functionality.
  • Managed lab supply inventory and ordered replacements to prevent shortages.
  • Followed environmental regulations for waste disposal and material handling.
  • Prepared cultures with sterile techniques and monitored growth progression.
  • Operated equipment including microscopes, centrifuges, balances, and spectrophotometers efficiently.

Security Guard

World Energy
Houston
09.2018 - 04.2020
  • Maintained safe environment for staff and visitors through proactive surveillance and communication.
  • Assisted in training new security personnel on operational procedures and protocols.
  • Documented daily activities, incidents, and irregularities in detailed reports.
  • Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
  • Responded swiftly to emergencies, assessing situations to mitigate risks.
  • Conducted thorough patrols of building and grounds to identify and investigate concerns.
  • Verified identification of individuals entering and exiting facility to prevent unauthorized access.

Education

B.S. - Biology

Texas Southern University
Houston, Texas
07.2024

B.S. - Biology

Huston-Tillotson
Austin, Texas

Skills

  • Microsoft Office 365
  • 10-key data entry
  • Interpersonal communication
  • Dispatch software proficiency
  • Strong memory retention
  • Multitasking ability
  • Effective communication
  • Emergency response
  • Problem solving
  • Cleanliness maintenance
  • Composure under pressure
  • Energetic demeanor
  • Attention to detail
  • Organizational skills
  • Operational efficiency
  • Dependability
  • Surveillance techniques
  • Safety regulations
  • Customer service
  • Conflict resolution
  • Team collaboration
  • Staff training
  • Background checks
  • Operations management
  • Visitor tracking
  • Emergency management

Timeline

Bartender/ Assistant Manager

Moca HTX
07.2024 - Current

Lab Tech Assistant

World Energy
04.2020 - 03.2021

Security Guard

World Energy
09.2018 - 04.2020

Customer Service Agent

Mbeez Multiservices, LLC
05.2018 - 07.2024

B.S. - Biology

Texas Southern University

B.S. - Biology

Huston-Tillotson

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