Destiney Hewtty
Fort Worth,TX
Summary
Detail-oriented and highly organized Referral Coordinator over a year of experience managing referrals for office setting. Reputation for skillfully communicating with stressed patients and ensuring full satisfaction. Thrive in a high-volume call center environment.
Overview
10
10
years of professional experience
Work History
Referral Coordinator
Lakepointe Direct Primary Care
Lewisville, TX
11.2022 - Current
- Verifying insurance information
- Answering phone calls
- Communicated regularly with patients regarding their care plans following a referral.
- Compiled, recorded, or coded data from referrals or surveys using computer or specified form.
- Conducted outreach to community providers for referrals and resources.
- Answered questions and resolved concerns raised by both patients and specialists.
- Collected and analyzed referral data and tallied number of referrals.
- Operate Insurance Portals
Teacher
Primerose School
Fort Worth, TX
08.2018 - 10.2019
- Monitored student behavior in classrooms, hallways, cafeteria, playgrounds.
- Planned and implemented lessons using various teaching strategies to meet diverse student needs.
- Met with parents and guardians to discuss students' progress and areas requiring improvement.
- Introduced and encouraged debate-style classroom setting to increase student active participation and critical thinking.
- Developed and implemented lesson plans based on curriculum objectives.
Hostess
Texas Roadhouse Restaurant
Fort Worth, TX
01.2016 - 06.2017
- Greeted incoming guests to escort to assigned dining area and present menus.
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Answered phones promptly to record and confirm reservations.
- Answered telephone to provide dining information and take reservations.
EMR Data Entry
Lake Country Family Medicine
Fort Worth, TX
05.2014 - 08.2014
- Researched and updated customer records in database system.
- Collaborated with other departmental leaders to establish organizational goals, strategic plans, and objectives.
- Planned and developed data entry documentation and instructions to optimize data delivery.
- Monitored all changes made to the master database files.
- Entered large volumes of information into spreadsheets quickly and accurately.
- Developed procedures for entering new types of data into the system.
Education
BBA - Business Minor in Psychology
Tarleton State University
Stephenville, TX05-2023
Bachelor of Arts - Associates
Tarrant County College District
Fort Worth, TX12-2021
Skills
- Multi-Line Phone Proficiency
- Accurate Documentation
- Caseload Management
- Insurance Precertification Processes
- Insurance Verification
- Fast Typer
- able to quickly grasp new concepts
Accomplishments
- Recieved Academic Award Deans List each semester.
References
Cathy Sanchez - Practice manager
Phone: 682-556-1142
Genesis Matos - Front end manger at Lakepointe family
Phone: 214-924-4722
Timeline
Referral Coordinator
Lakepointe Direct Primary Care
11.2022 - Current
Teacher
Primerose School
08.2018 - 10.2019
Hostess
Texas Roadhouse Restaurant
01.2016 - 06.2017
EMR Data Entry
Lake Country Family Medicine
05.2014 - 08.2014
BBA - Business Minor in Psychology
Tarleton State University
Bachelor of Arts - Associates
Tarrant County College District
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