Destiney Sandoval
Austin,TX
Summary
Property management professional with over 2 years of experience in leasing, resident relations, and daily operations within affordable housing. Proven ability to manage high-volume leasing activities, process applications efficiently, and maintain precise documentation. Committed to enhancing occupancy rates and resident satisfaction through exceptional customer service and relationship-building skills.
Overview
4
4
years of professional experience
Work History
Leasing Progessional
Mayfair Management Group
Austin, TX
02.2026 - Current
- Facilitated property tours for clients and addressed leasing inquiries promptly.
- Managed lease applications and ensured accurate maintenance of tenant records.
- Coordinated social media and online marketing efforts to attract and engage potential tenants.
- Provided comprehensive information on rental terms, policies, and community amenities.
- Answered calls and addressed inquiries with active listening and open-ended questions to resolve issues effectively.
- Contacted and followed up with prospects to ensure engagement and support throughout the leasing process.
Leasing Agent
Penn Staffing
Austin , TX
02.2023 - Current
- Greeted prospective tenants, answering questions and facilitating property tours.
- Conducted property tours, emphasizing key amenities and features to engage potential renters.
- Provided prompt customer service to existing tenants, addressing inquiries efficiently.
- Developed strong professional relationships with residents through exemplary service and engagement.
- Inspected vacant units, ensuring readiness for showings.
- Escalated urgent issues to property manager, ensuring swift resolution and tenant satisfaction.
Education
High School Diploma -
Del Valle Opportunity Center
Del Valle, TX02-2023
Skills
- Property management and leasing administration
- Team collaboration and tenant relations
- Application processing and rental agreements
- Marketing strategy development
- Customer relationship management
- Property management software: Yardi, Knock, Elise AI, Onesite, Microsoft Suite
Timeline
Leasing Progessional
Mayfair Management Group
02.2026 - Current
Leasing Agent
Penn Staffing
02.2023 - Current
High School Diploma -
Del Valle Opportunity Center