Destiney Seabrooks
Douglas,GA
Summary
Compassionate and organized Patient Access Representative skilled in coordinating insurance verification and patient inquiries. Committed to upholding HIPAA compliance and enhancing patient experiences through strong team collaboration and effective communication.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient Access Representative
Coffee Regional Medical Center
Douglas, GA
02.2024 - Current
- Registered patient information accurately in electronic health record system.
- Coordinated insurance verification and pre-authorization processes for patient admissions.
- Assisted patients with scheduling appointments and managing inquiries effectively.
- Collaborated with clinical staff to ensure seamless patient flow and satisfaction.
Barista
Ellianos Coffee
Douglas, GA
04.2020 - 05.2022
- Prepared high-quality espresso beverages and specialty drinks for diverse customer preferences.
- Maintained cleanliness and organization of workstations to ensure efficient service operations.
- Assisted in training new baristas on beverage preparation techniques and customer service standards.
- Managed cash register transactions accurately, ensuring proper handling of cash and card payments.
Education
High School Diploma -
Coffee High School
DouglasAssociate of Science - Allied Health
South Georgia State College
Douglas, GA05-2026
Skills
- Customer service
- HIPAA compliance
- Multitasking and organization
- Medical terminology
- Strong empathy
- Problem-solving
- Team collaboration
- Patient registration
Certification
- CPR License
Languages
English
Full Professional
Timeline
Patient Access Representative
Coffee Regional Medical Center
02.2024 - Current
Barista
Ellianos Coffee
04.2020 - 05.2022
High School Diploma -
Coffee High School
Associate of Science - Allied Health
South Georgia State College