Summary
Overview
Work History
Education
Skills
Timeline
Generic

Destini Copeland

Chicago

Summary

Dynamic Stand Manager at United Center with a proven track record in revenue growth through innovative menu development and event coordination. Skilled in staff training and conflict resolution, I enhanced team performance and reduced turnover. Committed to operational excellence and customer satisfaction, ensuring a positive community presence.

Overview

7
7
years of professional experience

Work History

Stand Manager

United Center
04.2018 - Current
  • Achieved revenue growth by creating enticing menu items that catered to diverse customer preferences.
  • Coordinated special events or promotions at the stand, generating increased revenue and fostering a positive community presence.
  • Managed daily operations, ensuring smooth workflow and timely completion of tasks to maintain a well-functioning stand.
  • Developed training programs for new employees, improving overall staff performance and reducing turnover rates.

Medical Assistant

Midwest Express Clinic
03.2019 - 11.2024
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.

Phlebotomist

Octapharma Plasma Center
04.2020 - 03.2023

- draw blood

-prepare patients

- ensure the safety of the patients and the draw of the blood

- label the collected blood for testing or processing.

- keep work areas and equipment clean and sanitary

Education

Associate Degree In Nursing - Nursing

Kennedy King College
Chicago, IL

High School Diploma - General Studies

Chatham Academy Highschool
Chicago, IL
05.2016

Skills

  • Staff training
  • Inventory management
  • Team leadership
  • Problem solving
  • Time management
  • Conflict resolution
  • Communication skills
  • Customer service
  • Organizational skills
  • Health and safety compliance

Timeline

Phlebotomist

Octapharma Plasma Center
04.2020 - 03.2023

Medical Assistant

Midwest Express Clinic
03.2019 - 11.2024

Stand Manager

United Center
04.2018 - Current

Associate Degree In Nursing - Nursing

Kennedy King College

High School Diploma - General Studies

Chatham Academy Highschool
Destini Copeland