Understanding of hospitality and food and beverage industries. Extensive knowledge of cuisine and food pairings. Personable individual possessing strong work ethic and great flexibility, dedicated to delivering positive customer experience.
Overview
4
4
years of professional experience
Work History
Waitress
Lucianos Italian Restaurant
McKeesport, PA
06.2023 - Current
Took orders for food and drinks and delivered them to guests.
Provided customer service by addressing any complaints or concerns promptly.
Cashier
Backstreet Burgers & Deli
Clairton, PA
07.2020 - Current
Reconciled the cash drawer, accounting for errors and resolving discrepancies at the start and end of each shift
Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans
Handled customer complaints and took the necessary steps to resolve their problems.
Sandwich Artist
Wendy's
White Oak, PA
09.2019 - 02.2020
Was responsible for food preparation in order to meet franchise standards for quantity, speed, and packaging
Increased customer satisfaction by quickly addressing and resolving food and service complaints.