Destini Minor
Philadelphia,PA
Summary
Motivated and enthusiastic with years of front counter experience in diverse and bustling retail settings. Personable professional with outstanding customer service and problem-solving skills. Worked with children for a few years with great leadership and mentor skills. Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere.
- Great communication skills with customers
- Teamwork verbal communication
- Customer relations
Overview
7
7
years of professional experience
Work History
Server
Prospector's Grille and Saloon
09.2025 - Current
- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Managed multiple tables efficiently, ensuring timely order delivery and attentive service.
- Collaborated with kitchen staff to coordinate food orders and maintain communication during peak hours.
- Resolved customer complaints promptly, fostering a positive dining experience and repeat business.
- Developed strong relationships with regular customers, contributing to increased sales through personalized service.
- Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.
Learning Support Teacher/ Second Grade Teacher/Substitute
Saint Dominic’s School
02.2023 - 09.2025
- Dealt with students who needed extra help in education by teaching them mathematics, reading, and writing skills.
- Demonstrated multitasking skills by helping students ranging from 2nd - 4th grade at the same time at different skill levels and lessons.
- Demonstrated leadership skills by running my classroom.
- Organized and planned individual lesson plans for each grade level that I helped with
- Coming up with and researching ways to make the material easier for students to understand and comprehend.
- Subbed in all grades from Pre-K – 8th grade.
- Developed individualized learning plans for diverse student needs.
Bank Teller/Service Representative
American Heritage
08.2022 - 01.2023
- Dealt with customers transactions such as withdrawals, deposits, transfers, loan payments, etc.
- Helped customers with answering questions regarding their account with us, how to open an account with us, and the other services that we offered.
- Helped customers understand how to use our newer advancement of technology, which was called the PAT machine, to help make their time with us as convenient as it could be.
- Counting money in my drawer and making sure that all the money evened out at the end of the day by preparing an excel sheet of my drawer and of our machines.
- Dealt with customers transactions through our drive through as well.
Counter Girl/Manager
Perry’s Pizza
10.2018 - 02.2021
- Greeted guests warmly and professionally, accurately received orders, and communicated orders to food preparers.
- Listened attentively to customer complaints or requests and responded to and resolved issues promptly and courteously.
- Received and processed customer payments efficiently and estimated and communicated wait times accurately.
- Cleaned counter surfaces, dining areas, and food preparation areas repeatedly for maximum health, safety, and customer satisfaction.
- Wrapped menu items such as sandwiches, hot entrees, and desserts for serving or takeout.
- Outpaced other team members by tirelessly finding productive work during customer lull times and trained less-experienced staff members.
Education
Bachelor of Business - Management Marketing
Holy Family University
Philadelphia, PA05.2023
Master of Business Administration - undefined
Holy Family University
Philadelphia, PA05.2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Team collaboration
Timeline
Server
Prospector's Grille and Saloon
09.2025 - Current
Learning Support Teacher/ Second Grade Teacher/Substitute
Saint Dominic’s School
02.2023 - 09.2025
Bank Teller/Service Representative
American Heritage
08.2022 - 01.2023
Counter Girl/Manager
Perry’s Pizza
10.2018 - 02.2021
Master of Business Administration - undefined
Holy Family University
Bachelor of Business - Management Marketing
Holy Family University