Destini Ramirez
307 Tilden Dr
Summary
Dynamic professional with a proven track record at Walmart, excelling in customer service and inventory management. Recognized for enhancing customer satisfaction through effective problem-solving and leadership. Skilled in time management and proficient in computer systems, I thrive in fast-paced environments, ensuring operational excellence and team collaboration.
Overview
4
4
years of professional experience
Work History
Associate
Walmart
5200 Fairmont Pkwy Pasadena Tx 77505
03.2024 - Current
- Assisted with inventory management, ensuring accurate stock levels and timely replenishment.
- Provided customer support by addressing inquiries and resolving issues effectively.
- Collaborated with team members to maintain a clean and organized sales floor.
- Supported promotional events by setting up displays and managing product placements.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Managed online grocery orders from receipt to fulfillment, ensuring timely and accurate selection.
- Trained new associates on efficient order picking and customer service protocols.
Preloader
UPS
1314 Link Rd League City, Tx 77573
10.2023 - Current
- Operated package handling equipment to load and unload freight efficiently.
- Ensured compliance with safety protocols during loading processes.
- Collaborated with team members to streamline workflow and improve efficiency.
- Conducted quality checks on packages to verify accuracy of shipments.
- Monitored inventory levels of supplies and reported discrepancies promptly.
- Implemented best practices for time management to enhance productivity during shifts.
Restaurant Waiter
The Neighborhood Scoop
2106 Strawberry Rd Pasadena Tx 77502
06.2022 - 03.2023
- Provided exceptional customer service by promptly addressing guest inquiries and requests.
- Assisted in maintaining cleanliness and organization of dining areas to enhance guest experience.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Processed customer orders efficiently using point-of-sale systems, enhancing transaction speed.
- Adapted quickly to high-pressure situations during peak hours, ensuring smooth operations.
- Supported training of new staff members on service standards and restaurant protocols.
- Monitored dining area for guest satisfaction, proactively resolving any issues that arose.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
Education
Business
San Jacinto College
Pasadena, TXSkills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Leadership qualities
- Customer interaction
- Cash handling
- Customer engagement
- Oral communication
- Work Planning and Prioritization
- New hire training
- Product knowledge
- Cross-functional teamwork
Timeline
Associate
Walmart
03.2024 - Current
Preloader
UPS
10.2023 - Current
Restaurant Waiter
The Neighborhood Scoop
06.2022 - 03.2023
Business
San Jacinto College