Destini Shaver
Charlotte,NC
Summary
Professional leasing assistant prepared to drive occupancy rates and tenant satisfaction. Extensive experience in successfully conducting lease negotiations and resolving tenant issues. Committed to team collaboration and delivering results with flexibility and reliability, proficient in communication and customer service. Organized administrative professional experienced in providing exceptional customer service. Skilled multitasker with the ability to maintain composure in fast-paced, high-pressure environments. Expertise in scheduling, data entry, record keeping and customer relations. Proven ability to maintain professionalism and a positive attitude when interacting with clients.
Overview
6
6
years of professional experience
Work History
Leasing Specialist/Assistant
LSA Management
Salisbury, NC
08.2025 - Current
- Coordinated leasing activities and maintained customer relationships to enhance tenant satisfaction.
- Processed rental applications and conducted thorough background checks for prospective tenants.
- Managed lease agreements and ensured compliance with local housing regulations.
- Collaborated with property management teams to optimize unit marketing strategies and occupancy rates.
- Answered phone calls and emails and responded to questions from prospects quickly and effectively.
- Provided exceptional customer service through prompt responses to inquiries and maintenance requests.
- Efficiently managed multiple priorities simultaneously while meeting tight deadlines in a fast-paced, high-pressure environment.
Delivery Driver
Amazon
Concord, NC
10.2024 - 08.2025
- Ensured customers received their orders in a timely manner, providing excellent customer service at every opportunity.
- Checked delivery addresses and verified correct package delivery.
- Managed multiple tasks simultaneously while delivering goods within specified time frames.
- Observed and adhered to traffic laws and safety procedures, preserving accident-free driving record.
- Obtained customer signatures confirming receipt of high-value products.
- Monitored road and weather conditions for safe driving.
Delivery Driver
Fedex
Concord, NC
08.2020 - 02.2022
- Ensured customers received their orders in a timely manner, providing excellent customer service at every opportunity.
- Checked delivery addresses and verified correct package delivery.
- Managed multiple tasks simultaneously while delivering goods within specified time frames.
- Utilized GPS systems to accurately navigate routes while adhering to scheduled delivery times.
- Developed strong relationships with customers by providing friendly service and responding to inquiries promptly.
- Adhered to delivery schedules and deadlines.
Education
Bachelor of Science (B.S.) - Exercise Science
Catawba College
Salisbury, NC, USHigh School Diploma - undefined
West Rowan High School
Mt. Ulla05-2017
Skills
- Positive attitude
- Goal oriented
- Tenant issue resolution
- Leasing reports
- Teamwork and collaboration
- Attention to detail
- Dependable and reliable
- Documentation and reporting
- Customer service
- Clean driving record
- Time management
- Problem-solving
- Payment collection
- Fair housing policies
Accomplishments
Selected as a finalist contestant for NAM (National American Miss)
Timeline
Leasing Specialist/Assistant
LSA Management
08.2025 - Current
Delivery Driver
Amazon
10.2024 - 08.2025
Delivery Driver
Fedex
08.2020 - 02.2022
High School Diploma - undefined
West Rowan High School
Bachelor of Science (B.S.) - Exercise Science
Catawba College
AWARDS
R.A. Clement Association Knox Scholarship, Collegiate Track & Field Scholarship