Eric Luna
Orlando,FL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Groundskeeper/Service Porter, Leasing Specialist
Wood Residential
06.2021 - Current
- Prepare lease documents and ensure accuracy of all paperwork
- Show property to prospective tenants and answer questions about property
- Develop and maintain rapport with tenants to give them personalized service
- Regular upkeep of grounds, amenities, building exteriors, leasing office, parking lots
- Wash common area windows and scenes, curbs, entrances, sidewalks, pool decks, furniture, and other surfaces as needed
Front of House Cashier
Zaxby's Chicken Fingers & Buffalo Wings
01.2021 - 05.2021
- Utilize the point of sales system to communicate orders to the kitchen as well as process credit card and cash payments
- Ensure all back of house and front of house areas are both clean and safe at all times
- Create a positive environment for co-workers and patrons
Package Handler
LaserShip
12.2020 - 01.2021
- Loaded completed orders on pallets according to delivery numbers
- Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity
- Maintained cleanliness and order by organizing inventory and clearing the aisles
Vacation Guide
Visit Orlando's Official Visitor Center
01.2018 - 12.2020
- Responded to customer requests and questions via telephone, chat, and email effectively and in a timely manner
- Fulfilled ticket orders for attractions and theme parks over the telephone
- Supervised payments via cash and credit/debit cards and handled all sensitive information with professionalism
Education
High School Diploma -
Osceola High School
Kissimmee, FL05.2007
Skills
- Positive attitude
- Supportive team player
- Eager to learn
- Extensive customer service experience
- Self-motivated
- Goal-Oriented
Languages
Spanish
Native or Bilingual
Timeline
Groundskeeper/Service Porter, Leasing Specialist
Wood Residential
06.2021 - Current
Front of House Cashier
Zaxby's Chicken Fingers & Buffalo Wings
01.2021 - 05.2021
Package Handler
LaserShip
12.2020 - 01.2021
Vacation Guide
Visit Orlando's Official Visitor Center
01.2018 - 12.2020
High School Diploma -
Osceola High School
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