Destinie Crawford
Summary
Organized and dedicate with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
8
8
years of professional experience
Work History
Data Entry Clerk
Austin Independent School District
04.2021 - Current
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Sorted documents and maintained organized filing process.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Scanned documents and saved in database to keep records of essential organizational information.
- Followed established procedures to enter and process data correctly.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
Home Health Care Provider
Elder Home Care
07.2018 - Current
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Completed household management tasks for clients within private home settings.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
Data Center Administrative Assistant
Apple
08.2018 - 01.2021
- Maintained company manuals, resources, client data, training records and other items as directed.
- Oversaw reception support, answering phones and greeting or escorting visitors.
- Assisted managers and staff with purchasing and corporate expense processing.
- Assisted with company events and meetings, communications, promotional materials and administrative tasks as directed by managers.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
311 Service Representative
AppleOne Employment Services
12.2015 - 05.2017
- Applied customer-driven approach when handling incoming calls, e-mails and faxes for service issues, pricing and warranties.
- Understood team concept and worked closely with team to positively impact responsiveness, timeliness and quality.
- Strengthened customer relationships by communicating total value.
- Handled buyouts and other administrative tasks.
- Cross-trained and provided backup support for organizational leadership.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
High School Diploma -
Lbj Early College High School
Austin, TX06.2015
Skills
- Data Security
- Word Processing
- Proofreading
- Professional and Mature
- Document Processing
- Maintains Confidentiality
- Data Accuracy
- File Management
- Spreadsheet Management
- Data Entry 50 wpm
- Data Integrity
- Customer Relationship Management
Timeline
Data Entry Clerk
Austin Independent School District
04.2021 - Current
Data Center Administrative Assistant
Apple
08.2018 - 01.2021
Home Health Care Provider
Elder Home Care
07.2018 - Current
311 Service Representative
AppleOne Employment Services
12.2015 - 05.2017
High School Diploma -
Lbj Early College High School