Destinie Macmado
Tolleson,AZ
Summary
Detail-oriented and reliable professional with 6 years of combined experience in retail, warehouse production, office administration, and front desk support. Proven ability to learn new systems quickly, follow established processes, and maintain high accuracy in customer service and order processing environments. Bilingual in English and Spanish with receptionist and customer-facing experience.
Overview
6
6
years of professional experience
Work History
Customer Service Associate/Lead
Old Navy
Tampa, FL
10.2019 - 05.2021
- Provided excellent customer service in a fast-paced retail environment.
- Operated cash registers and handled customer transactions.
- Managed fitting room operations and maintained store organization.
- Assisted with store closing procedures.
- Promoted to Lead position due to strong performance and reliability.
- (1 Year)
Production Associate
Wendover Art Group
Largo, FL
01.2021 - 01.2023
- Prepared production lines with artwork products for assembly teams.
- Painted artwork and performed finishing tasks on framed pieces.
- Added protective corners to framed artwork.
- Wrapped completed products for packing and shipment.
- Worked across multiple positions on the production floor.
Office Order Entry/Prep Specialist-Receptionist
Wendover Art Group
Largo, FL
01.2023 - 01.2026
- Entered and processed customer orders accurately.
- Managed billing and shipping information for residential, commercial, and hotel clients.
- Calculated shipping costs and applied discounts and service charges.
- Maintained accuracy and organization of order record.
- Attended the Front Desk and provided receptionist support.
- Answered phones, greeted visitors, and assisted with general office tasks.
- Promoted to office team based on performance and attention to detail.
Skills
Customer Service
Front Desk & Receptionist Support
Cash Handling & POS Systems
Order Entry & Processing
Production Support
Highly Detail-Oriented
Quick Learner of New Systems
Process Accuracy & Efficiency
Bilingual: English & Spanish
Timeline
Office Order Entry/Prep Specialist-Receptionist
Wendover Art Group
01.2023 - 01.2026
Production Associate
Wendover Art Group
01.2021 - 01.2023
Customer Service Associate/Lead
Old Navy
10.2019 - 05.2021