Destinie Saucier
Lake Charles,LA
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Nurse Case Manager
Common Street Clinic
09.2023 - Current
- Partnered with healthcare professionals to deliver resources aimed at enhancing patient care quality.
- Assessed patient conditions and developed approaches to manage elevated risks.
- Clarify healthcare processes to both patients and caregivers.
- Analyze patient responses to medications, therapies, and variances in plans of care.
- Facilitated communication between social workers, therapists, hospital staff, and caregivers.
- Facilitated partnerships with community-based groups and medical teams to enhance available support for clients.
- Collaborated in processing admissions, scheduling appointments, coordinating transfers and managing discharges.
- Captured comprehensive patient information in ECW for effective assessment of conditions and anticipated outcomes.
- Responded to patient calls with essential assistance and medical triage.
- Dispensed appropriate medications to patients under prescribed guidelines.
- Coordinated the dispatch of lab orders to external laboratories when required.
- Conducted CTR testing for HIV, Syphilis, and Hepatitis C.
- Upheld company and HIPAA guidelines while handling electronic patient records.
- Coordinated referrals between primary care providers and specialists.
- Engaged in team meetings to refine case management protocols.
- Coordinated support services through collaboration with community organizations.
- Ensured accurate and comprehensive recording of patient vitals.
LPN Clinic Nurse
Youth Challenge Program
07.2020 - 10.2021
- Assisted with admissions, appointments, transfers, and discharges
- Documented accurate and complete patient information to address patient problems and expected outcomes
- Obtained patient vital signs and input/output measurements from inpatients
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms
- Gathered lab specimens and ordered testing
- Answered incoming phone calls from patients to provide basic assistance and triage medical concerns
- Administered medications and injections to patients
- Managed various general office duties such as answering multiple telephone lines, completing insurance forms, and mailing monthly invoice statements to patients
Dental Clerk
Lake District Family Dentistry
09.2017 - 09.2018
- Answered telephone calls to offer office information, answer questions, and direct calls to staff
- Provided excellent customer service to create positive experiences and build patient trust
- Scheduled, rescheduled, and cancelled appointments for dental patients
- Helped patients complete necessary medical forms and documentation
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages
- Completed new patient registrations in software to create accurate and comprehensive records
- Managed patient billing processes for timely, accurate payments
- Completed administrative patient intakes with case histories, insurance information and mandated forms
Education
Practical Nursing -
Central Louisiana Technical Community College
05.2020
Skills
- Management
- Problem solving
- Communication
- Leadership
- Microsoft is efficient
- Time management
- Microsoft Office
- Medication dispensing
- Microsoft Excel
- Charting and recording
- Administrative Support
- Multi-tasking and prioritization
- Case management
- Critical thinking
- Patient education
- Adaptability
- Customer service
- Care planning
- Filing and scanning
Certification
- Licensed Practical Nurse
- Basic Life Support
- Microsoft Digital Literacy Certificate
- TWIC Card
Timeline
Nurse Case Manager
Common Street Clinic
09.2023 - Current
LPN Clinic Nurse
Youth Challenge Program
07.2020 - 10.2021
Dental Clerk
Lake District Family Dentistry
09.2017 - 09.2018
Practical Nursing -
Central Louisiana Technical Community College
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