Destiny Alvarez
Grand Terrace
Summary
Results-driven Assistant General Manager with expertise in recruiting, customer service, and financial management. Experienced in streamlining operations and enhancing team performance, fostering a collaborative environment that boosts productivity and morale.
Overview
4
4
years of post-secondary education
7
7
years of professional experience
Work History
Assistant General Manager Talent
Tory Burch
Cabazon
03.2022 - Current
- Managed full-cycle recruitment process, including sourcing, screening, interviewing, and onboarding of new employees
- Developed and implemented HR policies and procedures to ensure compliance with labor laws and regulations
- Conducted training sessions for managers on performance management and employee development best practices, enhancing leadership capabilities
- Managed the performance review process, ensuring timely completion and meaningful feedback
- Created and delivered HR metrics reports to senior management to track key performance indicators such as turnover rate, time-to-fill positions, and training effectiveness
- Led investigations into workplace accidents, ensuring compliance with OSHA regulations and identifying areas for safety improvement
- Created and maintained daily/weekly schedules for 40 employees, optimizing workflow and resource allocation
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
- Have had the opportunity to cross train in all areas in the store which includes Sales, Talent, Visuals, Operations.
- Ran the store when GM was not in the business and everything ran smoothly
Talent Manager
Banana Republic Factory
10.2019 - 03.2022
- Organized talent management processes to support career advancement for diverse individuals.
- Cross-trained in operations, visual merchandising and sales to improve overall store presentation.
- Cross-trained in operations, visual merchandising and sales to improve overall store presentation.
- Oversaw opening and closing procedures to ensure smooth daily operations.
Education
High School Diploma -
Banning High School
Banning, CA 08.2013 - 06.2017
Skills
- Recruiting
- HR Sourcing
- Payroll processing
- Workday
- Microsoft Excel
- Time & attendance systems
- Attention to detail
- Organizational skills
- Leadership
- Talent Development
- Customer service
- Time management
- English
- POS systems
- Merchandising
- Communication skills
Timeline
Assistant General Manager Talent
Tory Burch
03.2022 - Current
Talent Manager
Banana Republic Factory
10.2019 - 03.2022
High School Diploma -
Banning High School
08.2013 - 06.2017