Destiny Padilla
El Paso,TX
Summary
Dynamic and results-driven professional with a strong work ethic and exceptional customer service skills, honed at Hooters Inc. Proven ability to enhance guest engagement and satisfaction through effective complaint resolution and suggestive selling. Committed to maintaining cleanliness standards and delivering memorable dining experiences.
Overview
2026
2026
years of professional experience
Work History
Server
Hooters Inc.
El Paso, TX
02.2024 - 09.2025
- Delivered exceptional customer service by efficiently managing order requests and ensuring satisfaction.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Collaborated with kitchen staff to ensure timely food delivery during peak hours.
- Assisted in training new servers on menu items and customer service protocols.
- Processed customer payments accurately using point-of-sale (POS) systems.
- Resolved customer complaints promptly, enhancing overall dining experience.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Retail Sales Associate
Marshalls Department Store
El Paso, TX
2021 - 06.2023
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to attract customer attention and drive sales.
- Processed transactions accurately using point-of-sale systems to ensure efficient checkout.
- Collaborated with team members to replenish stock and maintain inventory levels throughout the store.
- Resolved customer complaints effectively, ensuring satisfaction and fostering repeat business.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
Server
Applebee's Grill + Bar
El Paso, TX
02.2019 - 2021
- Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
- Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
- Increased sales significantly by upselling higher-end products to customers.
- Delivered exceptional customer service by efficiently managing order requests and ensuring satisfaction.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Assisted in training new servers on menu items and customer service protocols.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
High School Diploma -
Chapin High Shool
7000 Dyer St Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Customer service
- Cleanliness standards
- Safe food handling
- Menu memorization
- Food safety practices
- Suggestive selling
Languages
English
Native or Bilingual
Timeline
Server
Hooters Inc.
02.2024 - 09.2025
Server
Applebee's Grill + Bar
02.2019 - 2021
Retail Sales Associate
Marshalls Department Store
2021 - 06.2023
High School Diploma -
Chapin High Shool