Destiny A. Thomas
New Haven,CT
Summary
Dynamic professional with experience at Chipotle Mexican Grill, excelling in client relationship management and conflict resolution. Proven ability to ensure compliance with food safety standards while enhancing customer experiences. Skilled in report writing and data analysis, I thrive in fast-paced environments, delivering results through effective communication and organization.
Overview
6
6
years of professional experience
Work History
Service Leader
Chipotle Mexican Grill
Hamden, CT
01.2019 - Current
- Assisting with miscellaneous office administration duties such as banking, cash handling policies and responsibilities, and office paperwork
- Supporting food safety includes the following: ensuring hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and ensuring the Daily Food Safety Checklist and food safety policies and procedures are followed
- Helping to resolve customer incidents and working to ensure positive customer experiences
- Ensuring office equipment remains in working order and making sure office supplies are ordered as necessary
Internship
Connecticut Judicial Branch Clerk’s Office
New Haven, CT
06.2024 - 08.2024
- Coordinated and mailed all orders of protection
- Filed and maintained accurate dates on cases
- Attended court sessions for all cases before the judge
Sales Associate
Orange Theory Fitness
Hamden, CT
06.2024 - 08.2024
- Sold class memberships to gym members and make cold calls to potential members
- Sanitized all equipment and maintained AED and other medical devices
- Checked in members to classes and charged them for attending as well as communicated with members who did not attend
Resident Assistant
Albertus Magnus College
New Haven, CT
01.2022 - 01.2023
- Dedicated time to be available, visible, and accessible to students and staff to establish and maintain active, positive relationships within the community
- Assisted with administrative housing tasks, including occupancy verification, key distribution, identifying, reporting, and following up on facilities and housekeeping concerns
- Provided initial support to students and made appropriate referrals to college resources, such as counseling and health services
- Collaborated with other RA’s to host and manage events and completed rounds throughout the night
Education
Bachelor of Science - Criminal Justice, Sociology
Albertus Magnus College
New Haven, CT05.2025
Skills
- Case management and regulatory compliance
- Report writing and data analysis
- Client relationship management
- Conflict resolution
- Effective communication
- Organization and recordkeeping
- Report writing
- Research skills
Affiliations
- Volunteer for civic and social events
Timeline
Internship
Connecticut Judicial Branch Clerk’s Office
06.2024 - 08.2024
Sales Associate
Orange Theory Fitness
06.2024 - 08.2024
Resident Assistant
Albertus Magnus College
01.2022 - 01.2023
Service Leader
Chipotle Mexican Grill
01.2019 - Current
Bachelor of Science - Criminal Justice, Sociology
Albertus Magnus College
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