Destiny Atilano
Houston,TX
Summary
Motivated to bring value to collaborative marketing role opportunities. Excellent organizational, planning, and communication skills with a passion for positively impacting customer bottomline with creative and engaging marketing copy. Imaginative and creative team player committed to resolving multifaceted issues despite the challenges of changing priorities.
Overview
3
3
years of professional experience
Work History
Shift Leader
Bellagreen
Houston, TX
07.2022 - Current
- Monitored and provided feedback on employee performance to drive improvement
- Ensured accuracy by reviewing and submitting daily sales reports to management.
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
- Managed escalated customer concerns and emergencies in absence of higher level management.
Fast Casual Server
Bellagreen
Houston, TX
08.2021 - Current
- Conducted customer satisfaction assessments and swiftly addressed any meal-related issues.
- Enhanced customer experience by actively engaging with patrons, providing information on menu specials with the objective of maximizing profit.
- Operated POS terminals to input orders, split bills and calculate totals.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Education
BBA - Marketing
Houston Christian University
Houston, TX05-2025
High School Diploma -
Cypress Lakes High School
Katy, TX05-2021
Skills
- Operations Support
- Customer Service Management
- Production Scheduling
- Equipment Troubleshooting
- Production Reporting
- Training Assistance
- Team Leadership
Timeline
Shift Leader
Bellagreen
07.2022 - Current
Fast Casual Server
Bellagreen
08.2021 - Current
BBA - Marketing
Houston Christian University
High School Diploma -
Cypress Lakes High School
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