Destiny Bates
Euclid,OH
Summary
Reliable outgoing, detail oriented Human Resources expert with 4 years of combined Human Resources, Benefits and Operations Management experience overseeing daily activities within HR department. Effectively supported recruitment, onboarding, benefits administration and other human resources functions. Strong knowledge of employment laws and outstanding conflict resolution skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Human Resources Benefits Specialist
Cleveland Regional Transit (Contract)
Cleveland, OH
01.2024 - Current
- Administered and processed all Medical and Dental enrollments for all RTA employees
- Communicated with insurance and savings providers to resolve issues
- Researched, analyzed, and administered health care plans and wellness programs, from medical and dental benefits to disability and family leave
Human Resources Benefits Specialist
Flexjet
Richmond Heights , OH
03.2023 - 11.2023
- Managed and processed all 401k, Medical, Dental , FSA enrollments for over 2,000 employees
- Monitored billing activities associated with various benefit plans
- Conducted benefits processing, including enrollments, terminations & claims
- Developed communication materials and conducting Benefit onboarding presentations.
Human Resources Partner
Amazon
Euclid, OH
01.2022 - 03.2023
- Entered and maintained accurate data within HRIS, PeopleSoft & Kronos systems
- Compiled, assessed and used data regarding business metrics such as : attendance, attrition, engagements, finance reporting & investigations for over 3,000 employees
- Created and maintained client relationships across multiple amazon sites in the network for employee and management related transfers
- Managed client groups of up to 150 people
- Conducted and led training sessions for managers on legal compliance topics such as harassment prevention, diversity awareness and labor laws as well as all Onboarding presentations
Operations Process Assistant Manager
Amazon
Euclid, OH
09.2020 - 01.2022
- Communicated policies to my team being the primary information source for the team, maintaining compliance, consistancy and taking corrective action when needed
- Prepared reports summarizing process performance, progress, and recommendations for optimization.
- Developed Performance goals and targets to achieve customer demand and ensure accuracy and quality
- Monitored productivity and quality results with inclusivity in training methods by being the leader on a department project of quality metrics leading number one in the region
- Managed and engaged with up to 75 associates daily -Coordinated with Senior Managers for coding and project needs
Education
Early Childhood Education -
Auburn
05.2019
Harvey High School
05.2019
Skills
- Skilled in HRIS, Kronos, UKG, Oracle, ADP
- Expert in Microsoft Office, Word, Excel
- Training Development
- Employee Relations
- Policy and Procedure development
- Employee Onboarding
- Benefits Administration
- Talent Acquisition
Certification
Pursing SHRM-CP, 11/01/23, PRESENT
Timeline
Human Resources Benefits Specialist
Cleveland Regional Transit (Contract)
01.2024 - Current
Human Resources Benefits Specialist
Flexjet
03.2023 - 11.2023
Human Resources Partner
Amazon
01.2022 - 03.2023
Operations Process Assistant Manager
Amazon
09.2020 - 01.2022
Early Childhood Education -
Auburn
Harvey High School
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