Destiny Cabello
Houston,TX
Summary
Customer-focused banking professional with 10 years of experience in retail banking, branch operations, leadership, and relationship management. Recognized for teller training and customer conflict resolution.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Universal Banker
Stellar Bank
10.2024 - 12.2025
- Opened consumer deposit accounts, safe deposit boxes, and assisted with loan products.
- Balanced cash drawer, branch vault, and ATM with exceptional accuracy.
- Resolved customer concerns while maintaining regulatory compliance.
Branch Operations Manager
Wells Fargo
02.2018 - 09.2024
- Supervised, coached, and developed a team of 7 tellers.
- Created teller training and provided ongoing coaching to improve service quality.
- Recognized by peers and management for teller training and customer conflict resolution.
- Managed branch scheduling, workflow, and escalated customer concerns.
Bank Teller
Frost Bank
01.2016 - 01.2018
- Processed high-volume banking transactions accurately.
- Issued cashier's checks, money orders, and opened credit card accounts.
- Balanced cash drawer daily with accuracy.
Education
High School Diploma - undefined
Pasadena Memorial High School
Skills
- Leadership
- Customer Service
- Branch Operations
- Consumer Account
- Cash Handling
- Vault & ATM Management
- Teller Training
- Compliance
Certification
American Heart Association BLS & CPR Certification
Timeline
Universal Banker
Stellar Bank
10.2024 - 12.2025
Branch Operations Manager
Wells Fargo
02.2018 - 09.2024
Bank Teller
Frost Bank
01.2016 - 01.2018
High School Diploma - undefined
Pasadena Memorial High School