Destiny Calzada
Houston,TX
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
HS Insurance
01.2022 - 01.2024
- Answering and redirecting calls
- Handling customer complaints
- Maintain customer accounts and record account information.
- processing billing
- managing database records
- providing information about services and products
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Problem Resolution
- Call center experience
- Money handling abilities
- Payment Processing
Languages
Spanish
Native or Bilingual
Timeline
Customer Service Representative
HS Insurance
01.2022 - 01.2024
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