Destiny Carrion
Bloomfield,CT
Overview
4
4
years of professional experience
Work History
Receptionist Administrator
SarahCare Adult Day Care Center
06.2022 - 07.2024
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
- Maintained a clean, organized, and welcoming reception area with updated reading materials for visitors while monitoring security by verifying visitor credentials and issuing visitor badges.
Crew Member Team Leader
Kentucky Fried Chicken
03.2020 - 08.2021
- Achieved consistently high-quality standards by emphasizing attention to detail and adherence to company policies.
- Boosted customer satisfaction levels with timely resolutions of concerns and proactive service improvements.
- Maintained store cleanliness at all times by delegating tasks appropriately among team members as required.
- Implemented training programs for new hires, ensuring they were well-equipped to perform their duties.
Education
High School Diploma -
East Hartford High School
East Hartford, CT06.2023
Skills
- Reception Management
- File Organization
- Multi-line phone operation
- Appointment Setting
- Client Relations
- Meeting Support
Languages
Spanish
Native or Bilingual
Timeline
Receptionist Administrator
SarahCare Adult Day Care Center
06.2022 - 07.2024
Crew Member Team Leader
Kentucky Fried Chicken
03.2020 - 08.2021
High School Diploma -
East Hartford High School
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