Destiny Ciccone
Fort Johnson
Summary
Experienced Restaurant Owner with extensive experience in all aspects of running successful restaurant/bars. Good verbal and written communication, conflict management and organizational abilities. Driven individual with proven history of maximizing productivity and revenue. Also, a dynamic Realtor with Howard Hanna Real Estate, adept at negotiating contracts and conducting market analysis to maximize property values. Proven expertise in client relationship management and sales strategy, consistently generating leads through networking. Skilled in financial oversight and employee training, ensuring operational excellence and superior customer service.
Overview
18
18
years of professional experience
2
2
Certifications
Work History
Realtor
Howard Hanna Real Estate
Amsterdam
07.2021 - Current
- Guided clients through buying and selling residential properties.
- Conducted market analysis to determine property values and trends.
- Negotiated contracts and facilitated closing processes for transactions.
- Provided expert advice on property investment and financing options.
- Generated leads through networking activities, cold calling prospects, referrals.
Manager / Owner
Snowed Inn
Amsterdam
01.2021 - 12.2024
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained employees to safely serve food and alcohol.
- Oversaw financial management, budget management, accounting and payroll activities.
- Coordinated with suppliers to maintain optimal inventory flow and prevent shortages.
- Generated creative ideas for advertising events, and live music.
Veterinary Technician
Capital District Veterinary Referral Hospital
Latham
12.2016 - 12.2021
- Assisted veterinarians in diagnosing and treating animal patients.
- Prepared surgical instruments and maintained sterile environments for procedures.
- Monitored vital signs and provided nursing care during recovery periods.
- Restrained and stabilized animals during examination and treatment to prevent injuries.
- Assisted veterinarians in performing surgical procedures by preparing the operating room, monitoring anesthesia levels, and administering medications to animals.
Waitress
Sport Island Pub And Restaurant
Northville
01.2013 - 09.2018
- Provided excellent customer service in a fast-paced restaurant environment.
- Took orders accurately, communicated them to the kitchen staff, and then delivered them to guests.
- Maintained cleanliness and organization of dining area throughout shifts.
- Collaborated with team members to ensure efficient table turnover and service flow.
- Handled cash transactions and processed payments with attention to detail along with utilizing POS system.
Hostess/Busser
Russo's Bar & Grill
Broadalbin
01.2012 - 01.2013
- Greeted guests warmly upon arrival, seating them promptly.
- Maintained a clean and organized dining area.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Assisted servers in bussing tables when needed during busy periods.
Cashier and Food Prep
Adirondack Fun Factory
Amsterdam
01.2008 - 01.2013
- Processed customer transactions efficiently and accurately at the cash register.
- Operated kitchen equipment to cook, and prepare food items, ice cream and beverages.
- Maintained mini golf course and driving range.
Waitress/Cashier
Rockin Rooster
Broadalbin
01.2011 - 01.2012
- Took and processed customer orders accurately and efficiently.
- Organized take-out orders efficiently according to customer requests.
- Provided accurate change for cash transactions using a cash register system.
Waitress/Bartender
Al's Roadhouse
Broadalbin
01.2009 - 01.2012
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Served alcoholic beverages responsibly in accordance with state laws.
- Performed basic math calculations when computing bills for customers' meals.
- Provided excellent customer service in a fast-paced dining environment.
Education
Associate of Science - Veterinary Science
State University of New Y Ork At Delhi
Delhi, NY05.2015
Skills
- Customer service
- Cash handling & payroll
- Employee training
- Point of sale (POS) system operations
- Food & Alcohol safety oversight
- Liquor, wine, and food service
- Guest relations
- Inventory management
- Client relationship management
- Sales strategy
- Surgical assistance
- Anesthesia management
- Medical record keeping
- Animal handling
- Maintain controlled drug inventory
- Veterinary medicine
- Sterilization
Certification
Licensed Real Estate Salesperson
Timeline
Realtor
Howard Hanna Real Estate
07.2021 - Current
Manager / Owner
Snowed Inn
01.2021 - 12.2024
Veterinary Technician
Capital District Veterinary Referral Hospital
12.2016 - 12.2021
Waitress
Sport Island Pub And Restaurant
01.2013 - 09.2018
Hostess/Busser
Russo's Bar & Grill
01.2012 - 01.2013
Waitress/Cashier
Rockin Rooster
01.2011 - 01.2012
Waitress/Bartender
Al's Roadhouse
01.2009 - 01.2012
Cashier and Food Prep
Adirondack Fun Factory
01.2008 - 01.2013
Associate of Science - Veterinary Science
State University of New Y Ork At Delhi