Destiny Colbert
Colorado Springs,CO
Summary
Dynamic professional with a proven track record at Hyatt Place Downtown Colorado Springs, excelling in customer relations and organizational skills. Leveraged exceptional interpersonal abilities and telephone skills to enhance client satisfaction and streamline operations. Demonstrated leadership in team settings, significantly improving service delivery and operational efficiency.
Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.
Overview
4
4
years of professional experience
Work History
Receptionist
Hyatt Place Downtown Colorado Springs
08.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Server
Another Broken Egg Cafe
09.2021 - 02.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Gymnastics Coach
Beyond Gymnastics
08.2020 - 02.2023
- Ensured safety of all participants through strict adherence to gym rules, equipment maintenance, and proper spotting techniques.
- Developed lesson plans and routines for individual students to meet personal goals and abilities.
- Coordinated with other instructors and coaches to determine student advancement and progress.
- Boosted gymnasts'' confidence levels by offering constructive feedback and personalized support.
- Instructed individual and group classes to customize needs and emphasize proper technique and safety.
- Assessed student progress and provided feedback to improve technique and performance.
Education
Laser License - Cosmetic Laser
The National Laser Institute
Dallas, TX08-2023
Flight Attendant Certification - Aviation
The Flight Attendant Academy
Charlotte, NC04-2021
Acting - Acting
Launch Model And Talent
Metairie, LA08-2020
Skills
- Organization skills
- Telephone skills
- Verbal and written communication
- Customer/Client relations
- Coaching
- Parental communication
- Team leadership
- Television and film experience
- Memorization skills
- Exceptional interpersonal skills
- Accepts direction and coaching graciously
Timeline
Receptionist
Hyatt Place Downtown Colorado Springs
08.2024 - Current
Server
Another Broken Egg Cafe
09.2021 - 02.2024
Gymnastics Coach
Beyond Gymnastics
08.2020 - 02.2023
Laser License - Cosmetic Laser
The National Laser Institute
Flight Attendant Certification - Aviation
The Flight Attendant Academy
Acting - Acting
Launch Model And Talent
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