Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Destiny Conte

Destiny Conte

Concord,NH

Summary

Proven professional with a track record of enhancing client satisfaction at Sunkissed Sands Travel through personalized travel arrangements and exceptional client relations. Skilled in administrative tasks and attention to detail, consistently delivering results beyond expectations. Leveraged social media for brand growth, achieving a significant increase in positive client feedback.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Travel Agent

Self Employed - Sunkissed Sands Travel
12.2023 - Current
  • Arranged travel accommodations for groups, couples, executives, and special needs clients.
  • Designed personalized vacation experiences based on thorough understanding of each client''s interests, budget constraints, and desired outcomes.
  • Increased client satisfaction by creating customized travel itineraries tailored to individual preferences and needs.
  • Provided exceptional customer service by promptly addressing concerns and resolving issues, leading to positive reviews and recommendations from satisfied clients.

Personal Shopper

Instacart
03.2020 - 07.2024
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Tracked substitutions and informed customers of changes.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Leasing Consultant

The Dolben Company
02.2018 - 03.2020
  • Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
  • Increased tenant satisfaction by promptly addressing concerns and resolving issues.

Receptionist / Online Order Writer

Engraving, Awards & Gifts
05.2016 - 10.2018


  • Responded to inquiries from callers seeking information.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Answered central telephone system and directed calls accordingly.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.

Front Desk Agent

Homewood Suites by Hilton
04.2012 - 04.2014


  • Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
  • Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Streamlined communication with events team on guest logistics for large groups.

Education

Certificate - Meeting and Event Planning

Ultimate Academy

High School Diploma -

Merrimack Valley High School
Penacook, NH
06.2004

Skills

  • Travel Arrangements
  • Social Media
  • Administrative tasks
  • Client Relations
  • Cash Handling
  • Attention to Detail

Certification

  • CSEP - Certified Special Event Professional

Timeline

Travel Agent

Self Employed - Sunkissed Sands Travel
12.2023 - Current

Personal Shopper

Instacart
03.2020 - 07.2024

Leasing Consultant

The Dolben Company
02.2018 - 03.2020

Receptionist / Online Order Writer

Engraving, Awards & Gifts
05.2016 - 10.2018

Front Desk Agent

Homewood Suites by Hilton
04.2012 - 04.2014

Certificate - Meeting and Event Planning

Ultimate Academy

High School Diploma -

Merrimack Valley High School

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Destiny Conte