Destiny Conway
Richmond,TX
Summary
Tech-savvy and smart professional equipped with experience in medical environments and top-notch administrative skills. Works great with colleagues and maintains strong patient relations. Excels at following procedures and independently handling common questions and concerns.
Overview
6
6
years of professional experience
Work History
Dental Receptionist
ABC Dental
Houston, TX
02.2023 - 12.2024
- Arranged hospital admissions for patients as required.
- Answered telephones and directed calls to appropriate medical or adminstrative staff.
- Collected payments from patients and arranged payment schedules.
- Answered incoming calls, scheduled appointments, and confirmed patient visits.
- Collected payments from patients in accordance with established policies and procedures.
- Routed laboratory or diagnostic results to appropriate staff.
- Received and distributed incoming fax, mail and parcels to staff to facilitate communication.
- Provided support with front office duties such as photocopying documents or scanning files.
Counselor
One Choice Chicago
Chicago, IL
07.2022 - 02.2023
- I worked with kids, prepared they're food, and provided them with guidance
- Consulted on outside cases using personal expertise in diagnoses.
- Conducted outreach programs to raise awareness about mental health services and resources available in the community.
- Offered consultation services to organizations on creating mentally healthy workplace environments.
- Counseled clients physical, mental factors impacting personal success.
Cashier/Customer Service
Family Dollar
Chicago, IL
07.2018 - 02.2022
- Accepted cash and credit card payments, issued receipts and provided change.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Worked closely with front-end staff to assist customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Education
High school or equivalent -
Thornton Fractnl No High School
Calumet City, IL06.2019
Skills
- Dental staff support
- Data entry
- Records management
- Patient scheduling
- Front office management
- Patient services
- Mail sorting and distribution
- Phone and email etiquette
Timeline
Dental Receptionist
ABC Dental
02.2023 - 12.2024
Counselor
One Choice Chicago
07.2022 - 02.2023
Cashier/Customer Service
Family Dollar
07.2018 - 02.2022
High school or equivalent -
Thornton Fractnl No High School
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