Destiny Cordova-Gonzalez
Columbus,OH
Summary
Accomplished Shift Supervisor with a proven track record at PLS Financial Services, adept in staff management and customer satisfaction. Leveraged bilingual abilities and cash handling expertise to enhance service quality and operational efficiency. Excelled in team leadership, fostering collaboration and driving significant improvements in daily reconciliations.
Overview
1
1
year of professional experience
Work History
Shift Supervisor
PLS Financial Services
Columbus, OH
06.2024 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
Picker Packer
Walmart Distribution Center
Victorville, CA
11.2023 - 04.2024
- Scanned packages and boxes and moved to loading dock for shipment.
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Education
Certified & Licensed Phlebotomist - Phlebotomy
Phlebotomist Training Specialist
Columbus, OH08.2024
High School Diploma -
Adelanto High School
Adelanto, CA05.2022
Skills
Bilingual
Employee Training
Workplace Safety
Staff Management
Customer-Oriented
Cash handling expertise
Inventory control and record keeping
Safety awareness
Document Management
Team Supervision
Positive Attitude
Team motivation
Strong verbal and written communication
Team Collaboration and Leadership
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Shift Supervisor
PLS Financial Services
06.2024 - Current
Picker Packer
Walmart Distribution Center
11.2023 - 04.2024
Certified & Licensed Phlebotomist - Phlebotomy
Phlebotomist Training Specialist
High School Diploma -
Adelanto High School