Destiny Corporan
Plainfield,NJ
Summary
Reliable and upbeat Retail Sales Associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
6
6
years of professional experience
Work History
Customer Service Associate
Walgreens
11.2017 - 11.2018
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer calls and emails to answer questions about products and services.
- Provided product and service recommendations to guide customers on products to meet varying needs.
- Developed and actualized customer service initiatives to decrease wait times.
Store Associate
CVS Pharmacy
02.2019 - 04.2020
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Answered questions about store policies and addressed customer concerns.
Package Handler
FedEx
04.2021 - 11.2022
- Followed verbal and written instructions to properly move and ship products.
- Assembled, sealed, and loaded packages into correct trucks.
- Used hand-held scanners and physical logs to accurately track item movements.
- Proved successful working within tight deadlines and a fast-paced environment.
Restaurant Hostess
Stage Left Steak
11.2022 - 07.2023
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Sales Associate
Nordstrom
08.2023 - 01.2024
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
High School Diploma - General Studies
New Brunswick High School
New Brunswick, NJ03.2020
Skills
- Product Sales
- Customer Needs Assessment
- Strategic Planning
- Excellent People Skills
- Exceptional Customer Service
- Building Rapport
- Guest Relations
- Time Management
- Complex Problem-Solving
- Flexible Schedule
- Verbal/Written Communication
- Listening Skills
- Stocking and Receiving
Timeline
Sales Associate
Nordstrom
08.2023 - 01.2024
Restaurant Hostess
Stage Left Steak
11.2022 - 07.2023
Package Handler
FedEx
04.2021 - 11.2022
Store Associate
CVS Pharmacy
02.2019 - 04.2020
Customer Service Associate
Walgreens
11.2017 - 11.2018
High School Diploma - General Studies
New Brunswick High School