Summary
Overview
Work History
Education
Skills
Timeline
Generic

Destiny Cruz

Conroe

Summary

Dynamic sales associate with proven expertise at Tillys, excelling in customer engagement and upselling. Recognized for enhancing visual merchandising and maintaining cash handling accuracy. Strong teamwork and problem-solving skills contributed to achieving store goals and improving customer experiences. Committed to delivering exceptional service in fast-paced environments.

Overview

2
2
years of professional experience

Work History

Sales Associate

Tillys Retail Company , Del Mar Highlands Town Center
08.2024 - 08.2025
  • Assisted customers in product selection, providing tailored recommendations based on needs.
  • Maintained organized merchandise displays to enhance visual appeal and promote sales.
  • Processed transactions accurately using point-of-sale systems, ensuring customer satisfaction.
  • Collaborated with team members to achieve store goals and improve customer experiences.
  • Used CRM software to monitor customer preferences and purchase history, following up on leads.
  • • Managed inventory by performing stock checks, restocking, and placing orders as needed.
  • • Contributed to store goals by upselling products and recommending complementary items.
  • • Kept a clean and organized workspace to improve the shopping experience.
  • • Informed customers of promotions and special offers at the point of sale.

Lifeguard

Bluewater
03.2023 - 10.2024
  • Monitored pool activities to ensure guest safety and compliance with regulations.
  • Responded to emergency situations with quick and effective rescue techniques.
  • Conducted regular safety drills to maintain readiness and team preparedness.
  • Provided first aid assistance, ensuring prompt care for injuries or health issues.

Crew Member

Urban Air Trampoline and Adventure Park
03.2024 - 07.2024

• Delivered friendly and professional customer service.

• Maintained clean dining area by promptly clearing and sanitizing tables.

• Collaborated with team to manage workflow during busy times.

• Monitored inventory, alerting supervisor when supplies were low.

• Followed safety protocols to ensure a safe environment for staff and customers.

  • Supervised kids with pre caution
  • Operated heavy machinery



Education

Bachelor of Science - Criminal Justice And Psychology

Sam Houston State University
Huntsville, Texas, TX
05-2029

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Retail loss prevention
    Upselling
    Promotional support
    Hospitality and accommodation
    Product sales
    Problem-solving
    Verbal and written communication
    Flexible schedule
    Goal oriented
    Relationship building
    Cash handling accuracy
    Customer engagement
    Reliable and punctual

Timeline

Sales Associate

Tillys Retail Company , Del Mar Highlands Town Center
08.2024 - 08.2025

Crew Member

Urban Air Trampoline and Adventure Park
03.2024 - 07.2024

Lifeguard

Bluewater
03.2023 - 10.2024

Bachelor of Science - Criminal Justice And Psychology

Sam Houston State University
Destiny Cruz