Destiny Dominguez
Aurora,IL
Summary
Dedicated Medical Assistant with experience at Northwest Podiatry, skilled in patient scheduling and HIPAA compliance. Proven ability to enhance patient satisfaction through compassionate care and effective communication. Adept at managing medical records and ensuring a safe clinical environment, contributing to streamlined operations and improved patient outcomes.
Overview
3
3
years of professional experience
Work History
Medical Assistant
Northwest Podiatry
11.2021 - 03.2025
- Assisted in patient intake and registration processes, ensuring accurate data entry.
- Supported healthcare team with routine administrative tasks, enhancing workflow efficiency.
- Learned medical terminology and procedures to effectively communicate with patients and staff.
- Maintained cleanliness and organization of examination rooms to promote a safe environment.
- Scheduled patient appointments using electronic health record (EHR) systems for improved coordination.
- Prepared medical instruments and supplies for examinations, contributing to effective patient care.
- Engaged with patients, addressing inquiries to enhance overall satisfaction and experience.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Education
High School Diploma -
West Aurora
Aurora, ILSkills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- EMR / EHR
- Direct patient care
- Patient-focused care
- Data entry
- Reliable team player
- Procedure assistance
- Compassionate
- Patient assessments
- Medical procedures
- Laboratory specimen collection
- Insurance verification
- Appointment setting
- Sterilization techniques
- Medical supply inventory
- Equipment sterilization
- Trustworthy companion
- Adaptable
- Payment collection
Timeline
Medical Assistant
Northwest Podiatry
11.2021 - 03.2025
High School Diploma -
West Aurora