Destiny Dudley
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Professional with experience in customer service and safety protocols, prepared for this role. Strong focus on teamwork and adaptability, ensuring smooth operations and exceptional passenger experiences. Skilled in conflict resolution, emergency response, and communication, with calm and approachable demeanor that fosters trust and cooperation among colleagues and passengers.
Overview
8
8
years of professional experience
Work History
Flight Attendant
American Airlines
03.2023 - Current
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
Flight Attendant
Republic Airways
08.2021 - 02.2023
- As a flight attendant I display safety and customer service for passengers
- I greet and welcomed guest and make sure they feel safe
- Followed safety, passenger and supply pre-flight checklists.
- We tend to passenger needs, server food, drinks
- Preform safety measures and keep things in order inflight.
- Promoted brand reputation by exhibiting professionalism, friendliness, and attentiveness in every interaction with customers.
Front Desk Receptionist
Chrysler Dodge Jeep Ram of Indian Trail
06.2021 - 08.2021
- Drafted professional business documents, spreadsheets and correspondence.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- I sorted through deals and input invoices, sent out emails and answered phone calls.
Assembly Line Worker
Power Breezer
01.2020 - 04.2021
- Built and packaged products to comply with multiple work orders and deadlines.
- Inspected finished parts and components to enforce QA standards and uncover defects prior to packaging.
- Trained new employees in machining methods and identified proper safety protocol.
Stylist/Sales Associate
Target
10.2019 - 01.2020
- Teams in Apparel and Accessories (A&A), Beauty and Tech (Electronics) prioritize guest experience while blending completion of tasks that ensure product is available and easy to shop – pulling, filling, pricing, setting, staging and maintaining the sales floor and the backroom.
- Boosted sales by educating clients on merchandise, events and upcoming promotions.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Sales Associate
DTLR, Inc
07.2017 - 05.2019
- Is expected to drive the selling efforts and customer relationships by excelling in customer service and selling techniques
- Responsible for performing all daily store functions including: product merchandising, product sales, customer relations and store maintenance
- The most important aspects of the position are customer service, sales and teamwork.
- Answered product questions with up-to-date knowledge of sales and promotions.
Education
High school diploma -
North Mecklenburg High School
Huntersville, NC06.2019
Skills
- Team Building
- Customer Service (4 years)
- Leadership Development
- Sales
- Employee Relations
- Public Speaking
- Management
- Money Handling
- Office Management
- Packaging
- Organizational Skills (3 years)
- Event Planning
- Inventory Control (2 years)
- Quality Assurance
- Typing
- Business management
- Businesses administration
- Communication
- Responding to customer situations with sensitivity
- Emergency situations management
- Public interaction
- Company culture and values
- Adult AED and CPR
- FAA regulations
- Training and coaching
- Conflict mediation
- Team oversight
- Safety procedures
- Equipment oversight
- Administrative tasks
- Multitasking
- Training & development
- Problem resolution
- Computer skills
- Customer service
- First aid
- Attention to detail
- Strong work ethic
Timeline
Flight Attendant
American Airlines
03.2023 - Current
Flight Attendant
Republic Airways
08.2021 - 02.2023
Front Desk Receptionist
Chrysler Dodge Jeep Ram of Indian Trail
06.2021 - 08.2021
Assembly Line Worker
Power Breezer
01.2020 - 04.2021
Stylist/Sales Associate
Target
10.2019 - 01.2020
Sales Associate
DTLR, Inc
07.2017 - 05.2019
High school diploma -
North Mecklenburg High School
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