Destiny Edwards
Washington,DC
Summary
Motivated sales professional with extensive experience in both administration and in-field customer service. A strong leadership candidate, dedicated to producing consistent, high quality work. Adaptable and excited to work in a myriad of environments, a valuable asset to any team.
Overview
9
9
years of professional experience
Work History
Associate
Olivia Macaron
04.2022 - 01.2024
- Greeted and offered assistance to customers for increased customer satisfaction both online and in store.
- Took initiative and resolved employee issues regarding safety and scheduling.
- Developed and implemented marketing strategies to increase customer satisfaction and engagement with product.
- Maintained a clean and organized workspace for optimal daily productivity.
Associate, Barista
Lulabelle's Sweet Shop
01.2019 - 10.2021
- Contributed to team managing front of house tasks as well as kitchen production.
- Pleasantly interacted with customers promoting positive, family-friendly environment.
- Kept a clean workspace up to code with District Food Safety regulations.
- Handled the filing of necessary store documentation for more streamlined efficiency.
- Applied art skills to marketing, increasing public interest.
Bookseller
Loyalty Bpoks
07.2020 - 08.2020
- Oversaw the delivery shipment of books for in store pickup.
- Collaborated with team, keeping up to date information regarding shipment dates, pick up location, pending, and/ or misplaced orders.
- Maintained efficiency and productivity by implementing organizational system.
Intern
Ridgewells Catering
11.2016 - 05.2017
- Gained substantial experience working closely with the marketing department, learning techniques in research, social media literacy, and the process of planning a corporate event.
- Supported staff members in their daily tasks, reducing workload burden, allowing for increased focus on higher-priority assignments.
Theatre Intern
Sitar Arts Center
06.2016 - 08.2016
- Developed and supported relationships built with cast and crewmates throughout the duration of production.
- Assisted with backstage production with the assembling of props, preparing costumes, and handling inventory.
- Supported senior staff members as a teaching aid in studio sessions.
- Prepared dramaturgy notes for director, clearly identifying themes and concepts relevant to the play.
Intern
International Franchise Association
08.2014 - 06.2016
- Gained hands on experience of a day to day corporate office, interacting with various departments, organizing files, updating spreadsheets.
- Prepared binder presentations and reports to be distributed in staff meetings.
Education
Associate of Arts - Liberal Arts And Sciences
University of The District of Columbia
Washington, DC01.2026
Bachelor of Arts - Creative Writing
The New School
New York, NY2018
Skills
- Customer Service
- Leadership Qualities
- Time Management
- Flexible Schedule
- Attention to Detail
- Computer Literary
- Microsoft Suite
- Decision-Making
- New Hire Training
- Writing
- Oral communication
Timeline
Associate
Olivia Macaron
04.2022 - 01.2024
Bookseller
Loyalty Bpoks
07.2020 - 08.2020
Associate, Barista
Lulabelle's Sweet Shop
01.2019 - 10.2021
Intern
Ridgewells Catering
11.2016 - 05.2017
Theatre Intern
Sitar Arts Center
06.2016 - 08.2016
Intern
International Franchise Association
08.2014 - 06.2016
Associate of Arts - Liberal Arts And Sciences
University of The District of Columbia
Bachelor of Arts - Creative Writing
The New School