Destiny Esqueda
Bellflower,Ca.
Summary
Results-driven management professional determined to exceed company goals. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales. Organized and effective at encouraging staff cooperation and productivity.
Overview
6
6
years of professional experience
Work History
Store Manager
Vans
08.2021 - Current
- Maximizing store profitability by ensuring that processes for merchandising, operations, scheduling, and talent acquisition are well executed.
- Promoting team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Store Manager
Journeys Shoes
02.2019 - 08.2021
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Approved regular payroll submissions for employees.
Co- Manager
Journeys Shoes
10.2018 - 02.2019
- Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
- Onboarded new employees with training and new hire documentation.
Sales Lead
Journeys Shoes
06.2018 - 10.2018
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
- Processed and stocked merchandise in accordance with store standards.
- Mentored new sales associates for maximum performance.
Sales Associate
Journeys Shoes
10.2017 - 06.2018
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Managed efficient cash register operations.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
Associate of Arts - Psychology
Long Beach City College
Long Beach, CA06.2019
Skills
- Revenue Generation
- Hourly Shift Management
- Employee Training
- Store Merchandising
- Personnel Development
- Loss Prevention
- Payroll Management
- Customer Service
- Inventory Management
Timeline
Store Manager
Vans
08.2021 - Current
Store Manager
Journeys Shoes
02.2019 - 08.2021
Co- Manager
Journeys Shoes
10.2018 - 02.2019
Sales Lead
Journeys Shoes
06.2018 - 10.2018
Sales Associate
Journeys Shoes
10.2017 - 06.2018
Associate of Arts - Psychology
Long Beach City College