Summary
Overview
Work History
Education
Skills
Timeline
Generic

Destiny Frazier

Santa Rosa,CA

Summary

Friendly and detail-oriented customer service professional with strong communication skills and a passion for delivering exceptional client experiences. Adept at handling inquiries, resolving issues efficiently, and maintaining a positive brand image. Eager to contribute to a dynamic team and grow within a customer-focused organization.

Overview

5
5
years of professional experience

Work History

Retail Sales Associate

Mr. Moons
Healdsburg, California
11.2022 - Current
  • Assist customers in product selection, delivering personalized recommendations to enhance their shopping experience.
  • Maintained cleanliness and organized merchandise displays, ensuring optimal presentation to attract customers.
  • Processed transactions accurately using the point-of-sale system.
  • Managed inventory by restocking shelves and monitoring product levels.
  • Resolved customer inquiries and issues, ensuring satisfaction and fostering positive shopping experiences.
  • Helped customers by answering questions and locating merchandise.

Night Auditor

Fairview & Suite
Healdsburg, California
03.2021 - 02.2024
  • Managed front desk operations during night shifts for guest check-ins and check-outs.
  • Utilized reservation software to manage bookings and special requests seamlessly.
  • Operated multi-line phone system, efficiently directing calls to appropriate departments.
  • Managed nightly financial transactions and ensured accurate cash handling procedures.
  • Resolved guest complaints promptly, enhancing guest satisfaction

Education

High School Diploma -

Chaparral High School
San Dimas, CA
06-2002

Skills

  • Point-of-sale operation
  • Point-of-sale system
  • Customer service
  • Customer relationship management
  • Product knowledge
  • Inventory management
  • Money handling
  • Visual merchandising

Timeline

Retail Sales Associate

Mr. Moons
11.2022 - Current

Night Auditor

Fairview & Suite
03.2021 - 02.2024

High School Diploma -

Chaparral High School
Destiny Frazier