Destiny Garcia
3339 E Claire Dr ,AZ
Summary
Proven Store Associate at Ups Store, excelling in customer satisfaction and problem-solving. Leveraged product knowledge and effective communication to boost sales and resolve issues, demonstrating exceptional teamwork and time management. Skilled in POS system operation and maintaining meticulous attention to detail, consistently enhancing store performance and customer experience.
Overview
3
3
years of professional experience
Work History
Store Associate
Ups Store
Paradise Valley, AZ
11.2024 - Current
- Maintained updated knowledge through continuing education and advanced training.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked with cross-functional teams to achieve goals.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Store Associate
Ups Store
Scottsdale, AZ
02.2022 - Current
- Performed daily opening and closing procedures for store operation.
- Monitored employee performance to ensure adherence to company standards.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Answered telephone to give callers store information and look up order details.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Adhered to safety regulations when handling hazardous materials.
- Solicited sales from customers by identifying product needs and locating merchandise.
- Processed sales transactions accurately and efficiently at the cash register.
- Resolved customer complaints promptly with professionalism and courtesy.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Verified accuracy of promotional signs within store environment.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Demonstrated excellent customer service skills at all times.
- Assisted customers with product selection, pricing and availability.
Education
COSMETOLOGY
Avalon Institute
410 E BELL RD G10006-2023
High School Diploma -
CHAPARRAL HIGH SCHOOL
6935 E GOLD DUST AVE SCOTTDALE AZ 8525305-2022
Skills
- Product knowledge expertise
- Cash handling accuracy
- Point-of-sale implementation
- Customer assistance
- POS system operation
- Active listening techniques
- Team collaboration
- Time management mastery
- Shipment processing
- Upselling and cross selling
- Effective communication
- Product display
- Attention to detail
- Sales expertise
Timeline
Store Associate
Ups Store
11.2024 - Current
Store Associate
Ups Store
02.2022 - Current
COSMETOLOGY
Avalon Institute
High School Diploma -
CHAPARRAL HIGH SCHOOL