Destiny Gill
Baltimore,MD
Summary
Reliable employee with personal commitment to operational safety and customer satisfaction. Proficient operator of heavy machinery for accomplishing routine moving tasks. Experienced problem solver finding best solutions to loading and unloading materials.
Overview
6
6
years of professional experience
Work History
Supply Specialist
US Army
04.2023 - 01.2025
- Collaborated with team members to ensure timely order fulfillment and dispatch.
- Sorted materials for scanning to meet production goals.
- Managed supply chain operations, ensuring timely distribution of materials to support mission readiness.
- Organized inventory in designated storage areas, improving accessibility and reducing retrieval time.
- Operated equipment while observing standard safety procedures.
Customer Care Specialist
United Healthcare Group
05.2019 - 03.2023
- Provided exceptional customer support through phone and chat channels, addressing inquiries effectively.
- Collaborated with cross-functional teams to enhance service delivery and improve customer satisfaction ratings.
- Maintained comprehensive knowledge of healthcare policies to assist clients with coverage options accurately.
- Managed high-volume call queues while ensuring prompt responses to client needs and concerns.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Education
High School Diploma - Logistics And Materials Management
Tuscarora High
Frederick Maryland05-2019
Skills
- Customer service
- Problem-solving
- Time management
- Flexible and adaptable
- Warehouse safety
- Heavy lifting
- Labeling and tagging
- Loading and unloading
- Inventory transport
- Shipment coordination
- Inventory tracking
- Storage area maintenance
Accomplishments
Deployment
Timeline
Supply Specialist
US Army
04.2023 - 01.2025
Customer Care Specialist
United Healthcare Group
05.2019 - 03.2023
High School Diploma - Logistics And Materials Management
Tuscarora High