Destiny Gonzalez
Bachelors Of Computer Science Student
Ruskin,FL
Summary
Proven track record in enhancing customer satisfaction and streamlining operations at Publix Grocery Store, demonstrating exceptional customer service and collaboration skills. Excelled in food safety and cleanliness, significantly contributing to team success. Skilled in multitasking and maintaining high standards of service, even during peak times.
Overview
1
1
year of professional experience
Work History
Publix Deli Clerk
Publix Grocery Store
01.2022 - 07.2022
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Greeted customers at counter to fulfill requests and answer questions.
- Contributed to positive team dynamics through effective communication skills and a collaborative problem-solving approach.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Learned other teammates' work tasks to train as backup.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Assistant
Southshore Chamber of Commerce
05.2021 - 08.2021
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Greeted guests in with friendliness and professionalism.
Education
Bachelor of Science - Computer Science
University of South Florida
Tampa, FL 05.2001 -
Associate of Arts - General Education
Hillsborough County Community College
Brandon, FL 05.2001 -
Skills
Proper food handling
Food safety knowledge
Customer Service
Cleaning and sanitizing
Collaboration and Teamwork
Equipment safety
Microsoft Excel
Computer Proficiency
Heavy Lifting
Equipment use
Multitasking
Adaptability and Flexibility
Timeline
Publix Deli Clerk
Publix Grocery Store
01.2022 - 07.2022
Assistant
Southshore Chamber of Commerce
05.2021 - 08.2021
Bachelor of Science - Computer Science
University of South Florida
05.2001 -
Associate of Arts - General Education
Hillsborough County Community College
05.2001 -
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