DESTINY GONZALEZ

• Provided sales and customer service assistance to walk-in traffic
• Generated increased sales revenue through effective lead generation and follow-up efforts.
• Responded to telephone and in-person requests for information.
• Exceeded quota expectations consistently through diligent prospecting efforts and effective pipeline management techniques.

• Worked in urban, suburban and rural areas to encourage individuals to become sustaining members for the station
• Attained or exceeded quota on a consistent basis
• Assisted salesmen in updating sales techniques and marketing processes
• Managed, mentored and assisted my personal crew members
• Assisted with developing data entry processes.

• Reduced process lags, efficiently training staff on best practices and protocols while coordinating scheduling for optimal productivity
• Addressed customer issues to ensure quick and successful resolution
• Reviewed and verified weekly and monthly store invoices
• Coordinated with store manager to initiate strategies to achieve sales and profit goals
• Oversaw daily opening and closing procedures and helped to optimize daily operations

Partially completed.