As a customer service agent my daily functions were to take calls within a high volume call center
Assisting them with providing accurate information to callers
As well claims calls and billing assistance
Audited calls for agents to ensure adherence to standards.
Coached agents in efforts to support growth and development.
Extern
Arch Dent Dental
04.2019 - Current
As an intern dental assistant my goals were to get hands -on experience in a real dental office
I interacted with patients and learned the ropes of a dental office
Student
United Educational Institute
01.2018 - 01.2019
As a determined dental student my responsibilities contained relevance towards the dental theory and engaging in the dental lab, performing skills in collaboration with classmates and having interests in team building exercises
Clerk
United Education Institute
01.2018 - 01.2019
As a clerk for UEI, my daily duties are filing, knowledge on multi-purpose printer, and providing others with my bright presence and kind greetings
Volunteer
Forest Park Recreation Center
01.2014 - 01.2016
As a volunteer my priorities involved providing fun and active activities ensuring campers were always productive
Always insured a welcoming and comforting environment filled with great role models to show communication skills to efficiency
As staff we aimed for campers to be on better paths and ready to go back to school with a young and fresh mind
Education
Training Dental Assistant -
United Educational Institute
Morrow, GA
04.2019
High School -
Forest Park High School
Forest Park
08.2014
Skills
Organization skills
Digital and film radiographs
Dental Terminology
Time management
General Dentistry
Impressions
Team- oriented
Leadership skills
Effective problem solving
Computer skills
Microsoft word
Microsoft excel
Active listener
Communication skills
Detail orientation
Awards
Awards in HIPAA
OSHA
Honors and perfect attendance
Radiography certificate
Dental Sealants certificate
Personal Information
Title: Dental Assistant
Timeline
Customer Service representative
VXI Global Solutions LLC
08.2021 - Current
Extern
Arch Dent Dental
04.2019 - Current
Student
United Educational Institute
01.2018 - 01.2019
Clerk
United Education Institute
01.2018 - 01.2019
Volunteer
Forest Park Recreation Center
01.2014 - 01.2016
Training Dental Assistant -
United Educational Institute
High School -
Forest Park High School
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