As a customer service agent my daily functions were to take calls within a high volume call center
Assisting them with providing accurate information to callers
As well claims calls and billing assistance
Audited calls for agents to ensure adherence to standards.
Coached agents in efforts to support growth and development.
Extern
Arch Dent Dental
04.2019 - Current
As an intern dental assistant my goals were to get hands -on experience in a real dental office
I interacted with patients and learned the ropes of a dental office
Student
United Educational Institute
01.2018 - 01.2019
As a determined dental student my responsibilities contained relevance towards the dental theory and engaging in the dental lab, performing skills in collaboration with classmates and having interests in team building exercises
Clerk
United Education Institute
01.2018 - 01.2019
As a clerk for UEI, my daily duties are filing, knowledge on multi-purpose printer, and providing others with my bright presence and kind greetings
Volunteer
Forest Park Recreation Center
01.2014 - 01.2016
As a volunteer my priorities involved providing fun and active activities ensuring campers were always productive
Always insured a welcoming and comforting environment filled with great role models to show communication skills to efficiency
As staff we aimed for campers to be on better paths and ready to go back to school with a young and fresh mind