Professional manager with significant expertise in overseeing complex projects and ensuring timely delivery. Skilled in strategic planning, budget management, and risk assessment. Strong focus on team collaboration, fostering results-driven environment, and adapting to changing needs. Known for reliability, leadership, and effective communication.
Overview
11
11
years of professional experience
Work History
Account Executive
National Debt Relief
01.2025 - Current
Had the highest conversion in my rookie class at 40%.
Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
Assisted in the onboarding process for new clients, ensuring a smooth transition into the company''s roster of accounts.
Project Manager
Fundraise 411
09.2022 - Current
Managed projects from procurement to commission.
Identified plans and resources required to meet project goals and objectives.
Met project deadlines without sacrificing build quality or workplace safety.
Planned, designed, and scheduled phases for large projects.
Monitored project performance to identify areas of improvement and make adjustments.
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
General Manager
LA Fitness and Esporta Ocoee
08.2016 - 09.2022
Responsible for all aspects of sales performance for the Ocoee location
Create and implement sales strategies
Identify and manage marketing efforts to drive business to the organization
Supervise sales associates and additional gym staff
Train and support staff to be successful sales associates
Maintain communication with staff regarding any updates or new sales strategies
Represent the organization as community liaison for local healthy living events.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Sales Associate
New York & Co.
11.2014 - 04.2016
Conducted register transactions and promoted customer loyalty programs
Provided exceptional customer service
Managed dressing room to ensure minimal shrinkage.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
Associate of Arts - General Studies
Valencia College
Orlando, FL
01-2026
High School Diploma - undefined
Smithtown High School East
Smithtown, NY
01.2013
Skills
Customer service Building rapport
Interpersonal communication Leadership
Social media strategies Microsoft Office Suite
Project Management Vendor Sourcing
Client relationship building
Account management
Pipeline management
Accomplishments
Presented with the Top Sales Award for 7 consecutive months.
Maintained highest conversion in rookie class at 40%
Milestones
Youngest store manager in Central Florida region
Top sales manager for 6 consecutive months
Maintained top sales and credit card acquisitions for 7 consecutive months